Recent Posts

SERVPRO Emergency Ready Profile

6/19/2018 (Permalink)

The SERVPRO Emergency Ready Profile (ERP) will help insure you and your business are "Ready for whatever happens."

In the event of an emergency, the SERVPRO Emergency READY Profile, can help minimize business interruption by having an immediate plan of action in place for your commercial facility. The ERP is a comprehensive document containing critical information about your business, including: Emergency Contact Information, Shut-off Valve Locations and Priority Areas. The ERP is also accessible online using your computer or tablet; download SERVPRO's free Ready Plan app to access this information at any time using your smartphone or tablet.

The ERP also establishes SERVPRO of Mandarin as your preferred SERVPRO franchise in the event of a disaster. Having a plan in place helps minimize the amount of time your business is inactive following a disaster.

The ERP is a no-cost assessment that requires little time, and can same you a lot of time and money in the future.

The Correct Way to Clean After a Fire

6/11/2018 (Permalink)

Fire Damage The Correct Way to Clean After a Fire We're 'Here to Help' Jacksonville With Fire Clean Up, 904-636-0044.

Inspection and Pretesting
The SERVPRO of Mandarin Professional pretests while inspecting the property to determine the extent of fire damage and the scope of needed cleaning, restoration, and repairs.

  • The full extent of the smoke and fire damage. How many materials are affected by smoke or fire? What is the proper method for cleaning? Will your personal belongings need to be relocated while your house is restored? These are just a few of the decisions that must be made.
  • Unaffected areas - It can be vital to protect areas that were not affected by soot and odor before the damage spreads to these areas. It will save you money!
  • What materials can be restored and what materials must be replaced. Are the smoke residues cleanable? Who is completing the inventory of items that are damaged beyond repair? Fire damage pretesting is vital. A complete inventory is invaluable! How long will the cleanup take? We'll let you know what to expect.
  • The most effective cleaning methods. What work procedures will restore the damaged materials?

Pretesting also allows the SERVPRO Mandarin Professional to focus on saving precious items or keepsakes for you. 

Once the fire damage mitigation begins, the Franchise Professional will keep you informed and answer your questions, all while working to help make the fire damage “Like it never even happened.”

Need an estimate for fire damage? Call SERVPRO of Mandarin at (904) 636-0044

Mold Remediation in Jacksonville

6/11/2018 (Permalink)

Mold Remediation Mold Remediation in Jacksonville Call SERVPRO of Mandarin, 904-636-0044 for Mold Damage in Baymeadows, Julington Creek, Durbin Park, Nocatee, St. Johns, Switzerland, and Jacksonville.

Mold can grow almost anywhere in a home or business if conditions permit. If there is visible growth on painted wall surfaces, property owners should be concerned about what may be growing on the wall's opposite side. The environment inside the walls of a house often differs drastically from the outside and could create a perfect haven for mold. If the wall remains wet for a prolonged period, it's almost guaranteed that the mold growth on the backside will be worse than on the front. At that point, containing the work space and removing moldy materials, followed by cleaning of salvageable framing, are the best options.

Mold becomes a problem inside a home or business when there's excessive humidity or moisture for an extended period of time. The problem can originate from sudden water releases, like a burst pipe or large spill that goes untreated, or from a chronic condition, such as a leaking roof or plumbing. Even high humidity or warm, moist air condensing on cool surfaces can trigger mold problems. It's always best to have the mold evaluated and removed by a certified professional.

Certified professionals have the training and experience to:

-Identify moisture sources

-Evaluate mold growth (visible or suspected)

-Contain damage to the smallest area possible

-Physically remove contamination

-Dry materials to ensure that mold will not return

-Perform or recommend procedures for returning property to a preloss condition

SERVPRO of Mandarin has professional technicians that are IICRC certified and trained in mold remediation and we are a State of Florida licensed mold remediation company. Call us for all your microbial related issues at 904-636-0044.

Are You Prepared for an Emergency or Power Outage?

6/6/2018 (Permalink)

Community Are You Prepared for an Emergency or Power Outage? You can Purchase Kits or Get Ideas at

You may need to survive on your own after an emergency for several days, sometimes up to a week. This means having your own food, water and other supplies in sufficient quantity to last for at least 72 hours, or until emergency crews arrive. Local officials and relief workers will be on the scene after a disaster, but they cannot reach everyone immediately. The nature of the disaster road conditions or flood waters may prevent help from arriving in a timely manner. 

Additionally, basic services such as electricity, gas, sewage treatment, water and telephones may be cut off. Your supplies kit should contain items to help you manage during these outages. 

If the power goes out keep your pipes from freezing by shutting off the valve that allows water to come into your home. Then, open any drain valves and all faucets and let them run until the pipes are empty (it's helpful to identify these valves in advance). Next, flush all toilets and pour denatured alcohol into toilets and sinks to prevent water in the traps from freezing. Do NOT use automotive antifreeze in case there's trouble with your water system; you don't want the antifreeze to contaminate your drinking water. You may, however, use nontoxic antifreeze that's made for winterizing motor homes.

Be prepared for a power outage by keeping necessary items centrally located in your home. Take the time to ensure that everyone in your family is aware of the "kit." Periodically check your kit to see that batteries operate properly. The following is a list of items that are suggested:

1.     Flashlights for each family member

2.     Battery-operated radio and clock

3.     Extra batteries

4.     Containers of bottled water (at least 1 gallon, per person, per day)

5.     Canned, freeze-dried or dehydrated food, powdered milk, baby supplies for infants

6.     Non-electric can opener

7.     List of important phone numbers

8.     First-aid kit

9.     Prescriptions

Stock canned foods, dry mixes and other staples that do not require refrigeration, cooking, water or special preparation. Be sure to include a manual can opener and eating utensils. The following items are suggested when selecting emergency food supplies. You may already have many of these on hand.

•Store at least a three-day supply of non-perishable food.

•Choose foods your family will eat.

•Remember any special dietary needs.

•Avoid foods that will make you thirsty.

•Choose salt-free crackers, whole grain cereals and canned foods with high liquid content.

•Ready-to-eat canned meats, fruits, vegetables and a can opener

•Protein or fruit bars

•Dry cereal or granola

•Peanut butter

•Dried fruit



•Canned juices

•Non-perishable pasteurized milk

•High energy foods


•Food for infants

•Comfort/stress foods

These and many other helpful tips are available at Here is the link to tips for before, during, and after a severe weather event; and When severe storms strike Florida’s First Coast knowing what to do until SERVPRO of Mandarin arrives will make a difference. Contact us at 904-636-0044.

DIY or Call a Pro?

5/1/2018 (Permalink)

General DIY or Call a Pro? DIY Projects Can Produce Costly Mistakes, Call the Professionals at SERVPRO of Mandarin, 904-636-0044.

Many home repairs and improvement projects are simple enough to do yourself, but some require the special skills, expertise and the tools of a professional. Attempting a task on your own may save you money, but a botched repair can cost you more in the long run. Below is a list that can help you decide between doing it yourself and hiring a professional:


Painting walls is an easy DIY project that almost anyone with a steady hand can do. Before applying a coat of paint, fill in holes with spackling paste and use masking tape to protect exposed areas.

Floor upgrades

Repairing and cleaning wood or vinyl floors is a DIY job. Use adhesive to repair vinyl seams and a brown crayon to fill scratches in wood floors. However, consider a professional to install hardwood floors; a job that requires precise line up of planks. For floors that have been damaged by flooding or a house fire, always call a professional.

Electrical repairs

Replace incandescent light bulbs with CFLs and LEDs yourself. Installing outlet covers and switch plates is also a simple task. Unless you have the right expertise, hire a professional to install heavy fixtures, add new power outlets or for rewiring. Ignoring this advice can result in personal injuries or costly mistakes.

Plumbing work

Easy projects you can do yourself include replacing faucet washers and toilet flappers, unclogging drains and installing new shower heads. Call a professional for moving or installing plumbing pipes and fixtures, to avoid the risk of extensive (and expensive) water damage.  

Installing tile

With the necessary tools, you can install a backsplash and replace cracked tiles on your own. Hire a contractor to install tiles on large floors and walls. Always call a restoration professional if you suspect water damage or mold behind tile.

If you need an expensive tool that you will only use once, don't buy it! Rent it or hire a contractor who already owns that equipment. Remember that planning ahead and knowing your strengths and weaknesses are important elements in the success of a DIY project.

For water, fire, smoke and mold removal services, you can always count on a SERVPRO of Mandarin.  We available 24/7/365, (904) 636-0044

Fire Safety Checklist

4/14/2018 (Permalink)

Fire Damage Fire Safety Checklist Fire Safety Tips From the American Red Cross.

SERVPRO of Mandarin would like to advise you to take the responsibility and prepare, long before a fire threatens your home and your family’s safety.

Sit down with your family and review this fire safety checklist:

  • Install and maintain a working smoke alarm and carbon monoxide detector in every bedroom, outside of every sleep area and on every level of the home, including the basement, and remember to change the battery at least once a year.
  • Interconnect all smoke alarms throughout the home. This way, when one sounds, they all do.
  • Test alarms at least monthly by pushing the test button.
  • Replace all smoke alarms when they are 10 years old or sooner if they don’t respond properly.
  • Make sure everyone in the home knows the sound of the smoke alarm and understands what to do when they hear it.
  • Know where your fire extinguisher is mounted, and make sure everyone in the family knows how to use it.
  • Designate two escape routes from each bedroom and practice them regularly.
  • Teach everyone the "Stop, Drop, and Roll" technique in case clothing catches on fire.
  • Avoid storing old mattresses in the home or garage.
  • Teach kids that matches, lighters and candles are tools, not toys. If you suspect that a child is playing with fire, check under beds and in closets for telltale signs like burned matches. Matches and lighters should be stored in a secure drawer or cabinet.

While it is crucial to be cautious of fire hazards year-round, taking the time to walk through these steps at least once a year could save you and your family’s life. When a fire happens, there is no more time for planning. Act today, be prepared!

Check back with us for more fire safety tips and don’t forget to like us on Facebook!

Have Storm Damage? Call SERVPRO of Mandarin – 904-636-0044

How to Prevent & Stop Mold Growth

4/14/2018 (Permalink)

Mold Remediation How to Prevent & Stop Mold Growth Mold Affects this Garage Ceiling After a Roof Leak.

Indoor Mold has the power to damage building materials and finishes. Like weeds, mold spreads, growing on surfaces like walls, ceilings and tile grout. Fortunately, mold growth can be stopped and SERVPRO of Mandarin can help you determine how to prevent mold growth in the future.

SERVPRO of Mandarin knows how to stop mold growth effectively and how to prevent mold from returning to your home. When you discover mold in your home, don’t hesitate. Contact the mold remediation professionals at SERVPRO of Mandarin; with more than 37 years of experience, we have the expertise to deal with mold safely. You won’t have to worry about the mold spreading to other areas of your home or it affecting your family and pets during the remediation process.

Mold Damage

Mold loves moisture and cannot thrive without it. Mold often develops in areas where there has been water damage from a broken pipe, leaking window or roof, or after a basement flood. Many homes develop mold issues in bathrooms without adequate ventilation and closets that share a wall with those bathrooms. Mold causes the deterioration of ceiling tiles, grout, caulking around tubs and showers and it destroys any type of paperboard quickly.

How to Stop Mold

The key to eradicating Mold indoors is to cut off its moisture supply. Mold thrives in moist, humid conditions. Eliminate those conditions and you can stop mold growth and prevent its return. Quick extraction of flood water is the first step. Whether it’s seepage from foundation cracks, a leaky roof or a broken water line, that standing water needs to be removed quickly.

After any standing water is removed, the drying and dehumidification process can begin. Remember, it’s all about removing moisture, including excess moisture in the air. Dehumidifiers and fans can be a great help during this part of the mold removal process.

Area rugs will need to be removed, cleaned and dried and wall-to-wall carpeting may need professional cleaning to remove all traces of mold and its musty smell. Depending on the situation, furniture, draperies and other upholstered items also will need cleaning. Remove any cardboard boxes that have been contaminated with mold and only transfer their contents to totes after everything has been inspected and treated for mold growth.

In the bathroom: For mold issues in bathrooms, make sure the room has a working exhaust fan (which usually installed in the ceiling near the light fixture). Run the exhaust fan whenever anyone takes a shower or a bath to reduce as much humidity (moisture) from the air. Wipe down bath and shower tiles after use to keep moisture to a minimum and inhibit the growth of mold.

SERVPRO of Mandarin is ready to serve the Jacksonville area 24/7/365. Contact us at 904-636-0044 for all your Microbial, Water, Fire, Smoke damage or other cleaning needs.

Mold, Did You Know?

4/14/2018 (Permalink)

Mold Remediation Mold, Did You Know? Photo Credit:

Fungi and Mold occur naturally in the environment. Yeast is an example of once such fungi.An edible mushroom is simply a type of Fungi, and lifesaving antibiotics are a product of mold - Penicillin chrysanthemum. The unique flavor of blue, sharp and smelly cheeses is the result of Mold. 

Even though some forms of Mold can add value to our lives, other forms can be harmful. Excessive amounts of Mold, and/or simple exposure to Molds and Spores may present health problems for some people. 

Intrusion of Water into your home or business can cause Mold growth, but don't worry. SERVPRO of Mandarin is here to help. Call us today if suspect you may have Mold growth in your home or business, 904-636-0044. If you hire us to do the Mold remediation, we will subtract the estimate from your bill!

Water: One of the Most Common Sources of Property Damage

4/14/2018 (Permalink)

Water Damage Water: One of the Most Common Sources of Property Damage SERVPRO Air Movers Dry this Residential Bathroom. Call SERVPRO of Mandarin Today for a Free Quote.

Broken water pipe, busted hot water heater, leaking dishwasher, broken ice maker line, washing machine over flowing, torrential rain, flooding, or sewage backup, they all likely lead to the same result: Water Damage. Water Damage can wreak havoc on your home if proper water removal and drying doesn't become a priority after it's discovered. While you likely already know the importance of proper water mitigation following a water loss, there’s still a lot that may surprise you about water damage situations. With that in mind, here are some essentials you should know about water damage remediation: 

  1. The more polluted the water, the worse your situation. The Institute of Inspection, Cleaning and Restoration Certification (IICRC) classifies water into three categories in its S500 Standard: Category 1, Category 2 and Category 3. Category 1 is generally sanitary water, Category 2 is significantly contaminated water, and Category 3 is grossly contaminated water. The category of water on any loss will dictate how it's restored as well as how much can be salvaged.
  2. Mold can begin to grow within 48 to 72 hours. All it needs to thrive is spores, a food source (i.e. wood, drywall, etc.), the right temperature (i.e. high humidity) and moisture.
  3. Fast action is crucial.Whether you're experiencing residential water damage or commercial water damage, to begin processing an insurance claim, your agent needs to know about a water damage situation immediately. The agent needs to know what happened, how it happened, the source of the water, etc. The longer you wait, the worse the situation gets.

Emergency Water Damage Restoration Services 

It’s also worth emphasizing how important quick response time is, and that's where SERVPRO of Mandarin can help you in your time of need. SERVPRO of Mandarin will arrive on scene within 1 hour of receiving your call and get to work. Our IICRC certified technicians first inspect the property for safety concerns, develop a structural drying plan, extract all water, set up the appropriate equipment to dry the affected area, etc. Our highly-trained technicians use industry proven water mitigation and drying techniques to efficiently remove moisture from deep within the floor, walls and even the hardest-to-reach areas of the home. It's this fast response time, proven water damage mitigation techniques and cutting edge equipment that help result in lower repair costs and/or limited contents damage.

For more information about water damage restoration contact us at 904-636-0044 or visit our Facebook page for more tips and information.

When Floods and Storms Hit Jacksonville, SERVPRO of Mandarin is Ready!

4/14/2018 (Permalink)

Storm Damage When Floods and Storms Hit Jacksonville, SERVPRO of Mandarin is Ready! SERVPRO of Mandarin Has the Equipment to Handle Floods and Storms, no Matter the Size of the Loss, 904-636-0044.

SERVPRO of Mandarin specializes in storm and flood damage restoration. Our crews are highly trained and we use specialized equipment to restore your property to its pre-storm condition.

Faster Response

Since we are locally owned and operated (since 1981), we are able to respond quicker with the right resources, which is extremely important. A fast response lessens the damage, limits further damage, and reduces the restoration cost.

Resources to Handle Floods and Storms

When storms hit Jacksonville, we can scale our resources to handle a large storm or flooding disaster. We can access equipment and personnel from a network of 1,750 franchises across the country and elite Disaster Recovery Teams that are strategically located throughout the United States.

Have Storm or Flood Damage? Call Us Today 904-636-0044. Like us on Facebook!