Recent Posts

The Importance of Acting Quickly after a Disaster

10/9/2017 (Permalink)

Storm Damage The Importance of Acting Quickly after a Disaster For over 35 years SERVPRO of Mandarin has provided Jacksonville with fast, dependable, quality service.

When a disaster strikes, it is imperative to respond quickly in order to prevent further damages and complications. Fires, mold infestations and floods from broken pipes, overflows or heavy storms – all such disasters must be dealt with in a timely manner. If not handled immediately you could experience on or more of these issues:

  • If water-damaged structures and contents are not dried out quickly and correctly, potential health risks can develop. Mold can begin to grow within the first 24 to 48 hours after the flood.
  • Excessive water can cause: rusting in metals, corrosion in electronic components, cracking, splitting or warping of furniture items, color bleeding or transfer in fabrics, furniture stains and secondary damage to upholstery, drapery, clothing, wallpaper, photos and papers.
  • Fire or smoke damaged properties can also experience irreversible damage, regardless of the size of the fire. Soot residue is highly acidic and can pit or corrode the metal in doorknobs, plumbing fixtures, light fixtures, etc. It can also etch glass in windows, mirrors and cabinets, causing them to look soiled and cloudy. Moreover, plastics, appliances, fabrics and vinyl windows can become discolored.
  • The safety and security of the home can be compromised. Windows and doors may become weak and function improperly, wet materials may collapse and electrical installations and components can be a health hazard when they come in contact with water. Slips and falls are also potential dangers.

If you’re not sure how to act after experiencing water, fire or mold problems in your home or business, contact SERVPRO of Mandarin at 904-636-0044. We have a team of restoration professionals ready 24/7/365 to help you.

Check out our Facebook, like us to get additional information and storm tips.

Why you should call a professional restoration company in Jacksonville for water damage.

10/9/2017 (Permalink)

Storm Damage Why you should call a professional restoration company in Jacksonville for water damage. Home and business owners are not equipped with the necessary tools and expertise to handle a sewer backup

A water damage restoration service is the kind of professional that no one wants to call, but when they are needed it is important not to delay.  Homeowners know that moisture is the enemy, capable of penetrating into just about any space, and taking advantage of every little crack and structural problem.  No matter how moisture gets into a building, the response should be the same.  Bring in a certified firm immediately to extract, dry and clean the structure to ensure that there are no lingering health threats once the moisture is gone.

If water has entered the structure through a contaminated source, do not try to handle it on your own. Floods and sewage backups contain multiple types of deadly bacteria, viruses and fungi, and even momentary skin contact can have serious effects on people causing serious illness.  A certified water damage restoration service not only has the tools to eliminate the moisture, but they also have the necessary protective equipment to remain free from harm.

Restoration technicians have a lot of technology at their disposal.  These include powerful truck mounted vacuums and pumping systems, high velocity air movers, dehumidifiers, heat injectors, moisture reading equipment, and a number of cleaning products formulated for destroying fungi and other microbial threats.  White the technicians work on the structure, disposing of compromised materials, and drying the rest, they will also destroy all mold and microbial colonies.  This is the only way to ensure a structure to be safe to live and work in. Any other cleaning method is a dangerous gamble.

The professional technicians with SERVPRO of Mandarin serve the Jacksonville area and have the latest IICRC certifications and the most up to date equipment and technology to help with any size water damage issue in any building located in northeast Florida.  Call us today at 904-636-0044 for any emergency water damage or estimate to help clean up and restore your structure from any water related damage.

The Science of Drying

6/26/2017 (Permalink)

Did you know that there is a science behind the drying process?

Having the knowledge of physics metrics is essential to restoring a water damaged structure to its preloss condition. While your initial reaction may be to run for the towels and grab a few fans. SERVPRO of Mandarin Professionals are trained in the science of drying and follow strict industry approved standards. If your business suffers from water damage, our Mandarin SERVPRO Professionals will:

Inspect the building to detect every component that is wet, to help prevent secondary damage from happening.

Measure how much moisture is in the wet materials and monitor whether the materials are drying properly.

Speed up mother nature by using professional drying equipment. A wet building will always seek equilibrium an try to dry naturally. When materials are wet moisture will naturally move to drier air. The problem is nature takes too long and secondary damage, like mold can occur while you are waiting for your professional building to dry. We use state of the art monitoring equipment and a proven drying process to speed up the drying time in your business.

Four Benefits of Tile and Grout Cleaning in Jacksonville

6/19/2017 (Permalink)

Running any business can be a very demanding job. Sometimes owners get so caught up in the day-to-day running of the business that they forget about some other very important things, such as a spectacularly clean floor. There are huge benefits to having your tile and ground cleaned. If you have never experienced professional tile and grout cleaning, then you are in for a treat.

  •  Benefit #1: The largest benefit to investing in this service, is that it will change the look of your whole business.
  •  Benefit #2: The floor will look brand new, and your customers will take notice.
  •  Benefit #3: When your tile, and grout is clean, it changes the whole atmosphere of your business.
  •  Benefit #4: When you properly clean your tile and grout you show your employees, and customers, how much you care about their safety and health because clean floors means that you properly removed the dirt and buildup from them and made your overall building much healthier.

The floors will be cleaned, and then the grout would be sealed so that the dirt doesn't easily creep back into the grout. It is well worth the investment. Having your floors cleaned is an investment that will pay out over, and over again.

 With proper maintenance, your floors will never get back to the dull, dirty look that they had before the cleaning. With the noticeable change of your tile and grout, the confidence in the way you do business may change forever. Your confidence is not the only thing that will increase, your customer’s confidence will increase also.

 For more information on having your tile, and grout professionally cleaned, please contact us. We would be delighted to help you give your business a new look that you, and your customers will feel great about.

 For more expert tips and information about our cleaning services, visit or like us on Facebook.  We provide emergency service 24 hours a day, 7 days a week, 365 days per year. Call us at 904-636-0044

Emergency Fire Damage Tips

6/12/2017 (Permalink)

Below are some practical Do's and Dont's for dealing with fire damage:


-Limit Movement in your home to prevent soot particles from being embedded into your carpet and avoid tracking.

-Keep your hands clean. Soot on hands can soil upholstery.

-If electricity is off, empty freezer and refrigerator completely and prop doors open to help prevent odor.

-Wipe soot from metal kitchen and bathroom faucets, trim, and appliances.

-If heat is off during winter, pour RV anti-freeze in sinks, toilet bowls, holding tanks, and tubs to avoid freezing pipes and fixtures.

-Remove soot particles from plants with a damp cloth.

-Change AC filter, but leave system off until a trained and licensed HVAC contractor can take a look.

-Tape double layers of cheesecloth over air registers to stop particles of soot from getting in or out of the HVAC system.


-Don't attempt to wash any walls or painted surfaces without first contacting your SERVPRO of Mandarin Professional. 

-Don't attempt to shampoo carpet, rugs, or upholstered furniture without first consulting your SERVPRO Mandarin Professional.

-Don't attempt to clean any electrical appliances (TVs, Radios, etc.) that may have been close to fire and exposed to heat or water without first consulting an authorized repair service.

-Don't consume any food or beverages that may have been stored close to fire, heat, or water. (They may be contaiminated.)

Don't turn on ceiling fixtures if ceiling is wet. Wiring may be wet or damaged and cause electrical shock, and air movement from ceiling fans may create secondary damage.

Don't send garments to the dry cleaner. Improper cleaning may set in odor and stains.

Mold Myth Busters

6/12/2017 (Permalink)

Mold Remediation Mold Myth Busters Microbial growth in a Jacksonville home.

Home and business owners rarely think about mold and/or microbial growth until it affects their health, homes, or businesses.  Mold spores are all around us, everywhere, and found in most every home across the world.  In the right conditions and without the right treatment, mold can quickly grow into a major problem.

When it comes to mold, misinformation is all too common and it can be costly to homeowners' health and property. That's why the experts at SERVPRO of Mandarin, one of the largest disaster restoration companies in the United States, say it's essential that homeowners know the facts about mold.

As temperatures begin to rise across the country, SERVPRO of Mandarin is alerting consumers about the most common myths that its network of trained professionals encounters when facing water or mold damage.

The thre most commonly reported mold myths are:

  1. False: Bleach or other retail products can kill mold on any surface.

Fact: Most retail products simply discolor mold and are not recommended for use on porous surfaces. In porous and semi- porous materials, such as wood, carpet, ceiling tile or drywall, mold's roots may not come into contact with the cleaning product, meaning it will likely return. This is one reason why experts say removing the mold-affected items is the only way to ensure it is removed from your home.

  1. False: Dead mold can't cause health issues.

 Fact: Mold goes dormant until the conditions are favorable for regrowth. Even dormant mold can release spores, allowing it to reproduce and reappear, particularly if the underlying moisture and ventilation issues have not been resolved. Trained professionals can help you identify potentially dangerous mold and ensure affected areas are properly treated.

  1. False: Mold is the only problem associated with water damage.

Fact: When water is present where it should not be, it can quickly cause a host of problems, including structural and cosmetic damage, as well as promote bacterial and viral growth. In addition, mold can begin to appear within 24-48 hours, depending on the nature of the water intrusion. Calling a reputable disaster restoration professional who is skilled in dealing with water- related damages can help you avoid long-term problems and get life back in order again as quickly as possible.

SERVPRO of Mandarin is trained, equipped and ready to restore homes and businesses before, during and after any mold-related issues. For more expert tips and information about mold prevention and remediation, visit or like us on Facebook. For immediate assistance and clean up, call SERVPRO of Mandarin at 904-636-0044

What is water damage remediation?

3/13/2017 (Permalink)

Water Damage What is water damage remediation? Getting your home dry is just one small element of the total water damage remediation process.

Water damage remediation is a term used to refer to the process of repairing and restoring a home after an event that resulted in water damage, such as a flood or fire. Numerous aspects of your home can be impacted by water damage, and it's critical that you act fast if you want to prevent further structural damage. Secondary water damage in Mandarin can be extensive and severe and may even present a threat to the health of you and your family. In order to prevent this, it's recommended to hire a water damage remediation service so these professionals can get to work on restoring you home as soon as possible.


Water Damage Remediation Dries Your Home


Following a flood or house fire, thoroughly drying out your home is the most critical part of Mandarin water damage remediation process. This is so important because significant additional damage can occur as a result of secondary water damage. This can include the growth of mold and mildew and the development of spores, which can be a serious threat to your health. It can also cause wood to warp and rot, creating a safety hazard, and moist wood also encourages termites. The most effective way to protect against this is to ensure that your home is dried as thoroughly and quickly as possible. This can be done using dehumidifiers, water extraction and air movers. Air movers support evaporation through constant airflow, dehumidifiers pull moisture from the air and extraction can be used to get rid of puddles and excess water.


Hire a Water Damage Remediation Professional


Getting your home dry is just one small element of the total water damage remediation process. Any event that results in water damage can destroy property, cause bacterial and parasitic contamination and often requires working with your homeowner's insurance company. By hiring a water damage remediation service, you will have several contractors working on various aspects of your home at once to help speed up the restoration process and get you back into your home sooner. If you neglect this essential step, mold, mildew and other hazardous substances can develop in the areas of your home that you never see, such as inside walls and ceilings, beneath carpet, behind baseboards and inside of crawlspaces.


Be Sure Your Homeowner's Insurance Policy Covers Water Damage Remediation


In many cases, homeowner's insurance companies will pay for any water damage remediation in Mandarin or other repair work you have done on your house. However, this can depend strongly on where you live, which insurance carrier you purchased your policy from and the exact terms and conditions of your policy. To find out whether your insurance policy covers all or part of the cost of cleanup after water damage, you should contact your provider.


Water damage remediation is an extremely important step to take following a flood, house fire or other event that causes water damage to your home. Standing puddles of water can prove extremely hazardous and can promote the formation of mold, mildew and their spores as well as other substances that threaten the health of you and your family. It's imperative that you begin thoroughly drying your home immediately after water damage has occurred, and hiring a water damage remediation service to do it for you is the best choice you can make. To find out more about water damage remediation, please call your homeowner's insurance carrier.


Water Damage Restoration


Pipes leaking or storm damage doesn't wait for regular business hours and neither do we. We respond to your residential or commercial water removal and cleanup needs. Our fast response time and advanced drying methods help prevent secondary damage and mold. Common causes of water damage are:


  • Flooding caused by severe weather


  • Plumbing leaks


  • Sink, bathtub or toilet overflow


  • Sewage backup


When you are dealing with your Mandarin water damage, immediate action is crucial. SERVPRO of Mandarin responds immediately and use advanced equipment and techniques to remove water quickly. The drying process is closely monitored and documented to verify your property is dried properly and thoroughly. We are standing by 24/7 to help remediate any water damage emergency you might encounter. Call (904) 636-0044 and we will be on our way.

Tips to Prevent Home Fires

3/13/2017 (Permalink)

Fire Damage Tips to Prevent Home Fires Use these steps to prevent house fires.

According to U.S. News, “Each year, roughly 3,400 people are killed in home fires or by burn injuries, making them the third-most-common cause of accidental deaths at home”. They have provided five tips that can help to prevent home fires.

Fire Threat: Cooking

· Stand by your pan! Don’t walk away while the stove or cooktop is on. This can lead to a fire very quickly.

Fire Threat: Heating

· A space heater needs 3 feet of clear space all around it in all directions, keeping it away from draperies, furniture, bedspreads, people, and pets .

· Chimneys should be inspected and cleaned before each heating season begins.

Fire Threat: Smoking

· Take it outside. There are usually less combustible items outside than there are inside.

Fire Threat: Electrical

· Check all of your electrical cords to ensure that they are in good shape, and  replace any that are worn out. In addition, make sure you are not overloading circuits and that one receptacle has one plug.

Fire Threat: Candles

· Consider going to battery-operated candles. They are fake but they are so much safer! It’s easy to forget to put out a candle when leaving a room.

Reference: Mullins (U.S. News) Top 5 Tips to Prevent House Fires.  Fire Prevention Article

After a Fire, What to Do.....

3/13/2017 (Permalink)

Fire Damage After a Fire, What to Do..... Fire Damage to a Structue

Any fire can be devastating. The most important thing after a fire is the safety of your family and pets. Once everyone is safe an secure, it'st time to work a plan for what to do after fire damages your home and property. SERVPRO of Mandarin has created this checklist of safety precaution and more to begin recovery after fire damage. 

What to Do After a Fire

Call your insurance company immediately after a fire.Following ironing the details with your insurance company, contact SERVPRO of Mandarin so the fire damage cleanup process can begin quickly. Make sure to notify your mortgage company of the fire as well. If you're not sure that the home is structurally safe, have it inspected by a certified structural engineer or building inspector before going near. 

    • Take pictures of all exterior damage, noting broken windows or entrances that are no longer secure.


    • Make arrangements to board-up broken windows and secure the property during the cleanup and restoration process.


    • Shut off propane tank systems and make an appointment for it to be inspected for safety.


    • Do not attempt to reconnect utilities on your own.


    • Be aware that rodents, snakes, or other animals may have entered your home.



Inside the home:



    • Don’t flip on electrical switches in any room with standing water from firefighting efforts.


    • Don’t enter any room if you hear popping or see sparking.


    • Turn off the power at the main electrical panel.


    • Try not to touch anything covered with soot; it’s easy to transfer it to other areas of the home, making the cleaning process more difficult.


    • Wear closed-toe shoes or boots, long sleeves, long pants and gloves to protect against soot and any other contaminants as you go through the home.


    • Try to locate important papers and other documents that you’ll need.


    • Handle burned money as little as possible. You can take its remains to a Regional Federal Reserve Bank for replacement.


    • Begin taking inventory of the building damage and all damaged items.


    • Begin saving receipts for any expenses incurred after the fire. These may be needed when filing insurance claims.



Fire Damage Cleanup and Remediation


Companies like SERVPRO of Mandarin have the expertise as well as the right products and equipment to safely and effectively clean and restore a home after a fire. Fire damage includes more than just items burned. There will be soot, smoke and water damage as well.


A professional cleaning team will assess the damage to flooring, drywall, cabinets, furniture and more before developing a plan for thorough cleanup. Additionally, mold growth may be a concern after rooms and items have been saturated with water during the fire-fighting efforts.


Items that may need to be cleaned for soot and smoke removal include but are not limited to:



    • Carpets and area rugs


    • Flooring: hardwood, tile and vinyl


    • Woodwork and other hard surfaces like counter tops and cabinetry


    • Electronics and appliances


    • Furniture and upholstery


    • Draperies, linens and clothing


    • Books, artwork, papers and documents



After a fire, let SERVPRO of Mandarin tackle the tough jobs so you have peace of mind that your home will be cleaned and restored quickly, safely and correctly. Call us 24/7/365 at 904-636-0044 for any fire, smoke, or soot damage in your home or business.

Mandarin Families Prepare

3/13/2017 (Permalink)

Storm Damage Mandarin Families Prepare Checklist from our Partners at American Red Cross

Keep your family prepared in 2017 with this Emergency Checklist from our partners at the American Red Cross.

 -Have a gallon of water, per person, per day on hand.

 -Supply non-parishable packaged, or canned food, and include a manual can opener.

 -Include blankets or sleeping bags. If your power goes out, it could get cold.

 -Include first aid kits and prescription medications.

 -Include a battery powered or crank radio, flashlight, and plenty of extra batteries. If piecing a kit together from last year, make sure your batteries are not corroded or expired.

 -Credit cards, cash, and car keys are important items to keep close by. Also fill up all vehicles with gas ahead of time.

 -List of family physicians and their contact information.

 -Special items for infants, the elderly, and disabled family members.