SERVPRO of Mandarin Employee Photos

Steve Aarchuleta

Steve Aarchuleta

Steve Aarchuleta is a brand new addition to the SERVPRO family at SERVPRO of Mandarin, The Beaches/Ponte Vedra, and St. Augustine. He is a technician and currently in training for the IICRC Water Restoration Technician certification. 

Benjamin Alcorn

Benjamin Alcorn

Benjamin Alcorn is the General Manager of SERVPRO of The Beaches/Ponte Vedra, Mandarin, and St. Augustine. He has over 10 years of management experience. Benjamin studied business management, finance, and accounting at Michigan State University before moving to Jacksonville. With over 20 years in the hospitality industry, Benjamin brings expertise in customer service, team management, and process management to our SERVPRO franchises. He completed SERVPRO Industries Inc.'s Franchise Ownership Training in 2016. Benjamin also holds an Institute of Inspection Cleaning and Restoration Certification (IICRC) as a Water Restoration Technician.

Contact Benjamin by email at: benjamin@SERVPROmandarin.com, or by phone at 904-246-6118.

Benjamin is a member of the Downtown Council of the Jacksonville Chamber of Commerce and is a fundraising volunteer for First Coast Blessings in a Backpack.

Lauren Braddock Alcorn

Lauren Braddock Alcorn

Lauren Braddock Alcorn is the Business Development Representative for SERVPRO of The Beaches/Ponte Vedra. She is an expert in Emergency Preparedness and can help get your business 'Ready for Whatever Happens'. Email Lauren today at: laurenbraddock@SERVPROmandarin.com, for a complementary safety analysis of your commercial structure. Lauren also holds an Institute of Inspection Cleaning and Restoration Certification (IICRC) as a Water Restoration Technician, and has completed the Franchise Ownership Training Program through SERVPRO Industries, Inc.

You can't always anticipate disaster, flood, fire, or hurricane and storm damage, but you can have a plan in place to mitigate your loss and rebuild. This is especially important if you're located in the Beaches and Coastal Regions of North East Florida!

Lauren serves on the Board of ImpactJAX, the young professionals division of the Jacksonville Chamber of Commerce, https://www.myjaxchamber.com/get-involved/impactjax-leadership/, as well as being a member of both the Beaches Division and Arlington Councils. Lauren is a member of the St. Johns County Chamber of Commerce, and the Ponte Vedra Beach Division of the St. Johns County Chamber. She also serves on the Board of First Coast Blessings in a Backpack and is a Team Leader for Making Strides Against Breast Cancer's annual cancer walk.

Andrew Braddock

Andrew Braddock

Andrew Braddock is the Product Evaluations Specialist and Estimator for SERVPRO of Mandarin, The Beaches/Ponte Vedra, and St. Augustine. He has worked in our SERVPRO franchises for the past 12 years, and has the following certifications: IICRC (Institute of Inspection Cleaning and Restoration Certification) as a Water Removal Technician, OSHA/EPA Lead Paint Safety, & the Employee Certification Training Program through SERVPRO. For a fire, water, or mold loss in Jacksonville, or questions, call Andrew for an estimate 904-636-0044, or email him at: arb81087@gmail.com.

Robin Braddock

Robin Braddock

Robin Braddock has been the Owner of SERVPRO of Mandarin, SERVPRO of The Beaches/Ponte Vedra, and SERVPRO of St. Augustine, along with Tom Braddock for the past 36 years. They purchased her first SERVPRO franchise in 1981. Robin has the following certifications: IICRC (Institute of Inspection Cleaning and Restoration Certification) in Water Damage Restoration, is a certified DryBook user, and has completed the DRI EAZ Education Restorative Drying 101. Email Robin today for assistance with your water, fire, mold, bio-hazard, or storm damage emergency in Jacksonville, St. Augustine, or St. Johns: robin@SERVPROmandarin.com. After 36 years in the industry, she is truly an expert in her field!

Robin is a Mentor volunteer at Twin Lakes Elementary School and is a Board member of First Coast Blessings in a Backpack, https://www.firstcoastblessingsinabackpack.com/contact.html.

Tom Braddock

Tom Braddock

Tom Braddock is the Owner of SERVPRO of Mandarin, SERVPRO of The Beaches/Ponte Vedra, and SERVPRO of St. Augustine along with Robin Braddock. He is a proud Airforce Veteran, and has 41 years of experience in the Restoration Industry. Tom worked as a Technician beginning in 1976 for SERVPRO of Tallahassee while attending Florida State University. He purchased his first SERVPRO franchise in 1981. Tom has the following certifications: IICRC (Institute of Inspection Cleaning and Restoration Certification) in Water Damage Restoration, Applied Structural Drying, and Fire & Smoke Restoration. He also has continuing education certification in OSHA/EPA Lead Paint Safety from AAA Construction School, Inc. and the Employee Certification Training Program through SERVPRO. Email Tom today: tom@SERVPROmandarin.com

Tom serves on the Board of First Coast Blessings in a Backpack, https://www.firstcoastblessingsinabackpack.com/contact.html.

Robert Calloway

Robert Calloway

Robert Calloway is a brand new addition to the SERVPRO family at SERVPRO of Mandarin, The Beaches/Ponte Vedra, and St. Augustine. Robert comes to us with his HVAC license. He is a technician and currently in training for the IICRC Water Restoration Technician certification.

Tim Gomez

Tim Gomez

Tim Gomez is a Production Technician at SERVPRO of Mandarin, The Beaches/Ponte Vedra, and St. Augustine. Tim has over 4 years of experience in carpet cleaning and restoration. He is a currently in training for the IICRC Water Restoration Technician certification.

Lorie Harlow

Lorie Harlow

Lorie Harlow is the Office Manager at SRVPRO of Mandarin, The Beaches/Ponte Vedra, and St. Augustine. She joined our team in January of 2016. Lorie's professional experience includes Region Administrator for nonprofit and profit organizations. She has a Bachelors of Arts in Psychology Art from Western Kentucky University.  Lorie has served on several HOA Boards and brings that experience along with her managerial skills to our team. Lorie has an Institute of Inspection Cleaning and Restoration Certification (IICRC) as a Water Restoration Technician. She thrives when taking on new challenges and is 'SERVPRO Ready' to take ownership of each customer and their needs. Email Lorie today at: lorie@SERVPROmandarin.com or call 904-636-0044.

Jake Hoke

Jake Hoke

Jake Hoke is a Crew Chief on the Production team at SERVPRO of The Beaches/Ponte Vedra, Mandarin, and St. Augustine. He holds a certification from the Institute of Inspection Cleaning and Restoration Certification (IICRC) as a Water Restoration Technician. Jake brings an energetic and fun personality to every job and always makes customer concerns a top priority.

John Howard

John Howard

John Howard is the Business Development Representative for SERVPRO of Mandarin and SERVPRO of St. Augustine. John comes to us from the Insurance Industry and can help you file your Insurance Claim. He is a Priority Responder, ready to give you quick assistance should have fire, water, mold, or bio-hazard emergency. If you are a Commercial Property Manager, Commercial Insurance Agent, Commercial Real Estate Agent, or Assisted Living Facility call John at 904-814-3224, or email him at: john@SERVPROmandarin.com. Learn how SERVPRO’s Commercial Services and our Emergency Ready Profile (ERP) can bring value to your business. John also holds an Institute of Inspection Cleaning and Restroation Certification (IICRC) as a Water Restoration Technician.

John is ready to service World Golf Village, Switzerland, Mandarin, St. Johns, Durban Park, Palencia, Nocatee, Baymeadows, San Jose, Old St. Augustine, Julington Creek, and the surrounding areas.

Rodney Lewis

Rodney Lewis

Rodney Lewis is a Production Manager at SERVPRO of Mandarin, The Beaches/Ponte Vedra, and St. Augustine. He has over 20 years of experience in the cleanup and restoration industry. Rodney currently holds IICRC certifications in Carpet Cleaning, Odor Control, Water Damage Restoration, Applied Microbial Remediation, Carpet Repair & Reinstallation and Color Repair. He is also a certified Journeyman in Water Restoration and holds the Employee Certification Training Program through SERVPRO. Rodney has a strong passion for helping people through their time of distress and places a strong emphasis on making sure the job is done the right way, the first time! In Jacksonville or St. Augustine? Call 904-636-0044 and request Rodney for your next cleanup or restoration job, or email him at: rodney@SERVPROmandarin.com. You won’t be disappointed!

Donnie Shaffer

Donnie Shaffer

Donnie Shaffer is a Crew Chief and has worked for SERVPRO of Mandarin, the Beaches/Ponte Vedra, and St. Augustine for over 20 years. He holds the IICRC certification as a Water Restoration Technician and the Employee Certification Training Program through SERVPRO. Donnie also specializes in carpet cleaning, tile and grout cleaning, and upholstery cleaning. Call 904-636-0044 and request Donnie when it comes to cleaning any type of floor or surface!

Ellen Taylor

Ellen Taylor

Ellen Taylor is a Business Development Representative for SERVPRO of Mandarin, The Beaches/Ponte Vedra, and St. Augustine. Ellen is a former small business owner, and has over 10 years of outside sales experience. Ellen is a Disaster Priority Responder ready to give you quick assistance with fire, water, mold, or bio-hazard damage. She also holds an Institute of Inspection Cleaning and Restroation Certification (IICRC) as a Water Restoration Technician. If you are a Commercial Property Manager, Commercial Insurance Agent, Commercial Real Estate Agent, or Assisted Living Facility in Jacksonville, St. Augustine, or St. Johns, Florida, call Ellen at 904-540-6618, or email her at ellen@SERVPROmandarin.com to learn how SERVPRO’s Commercial Services, and our Emergency Ready Profile (ERP) can bring value to your business.

Jabora Thomas

Jabora Thomas

Jabora Thomas is a Crew Chief for SERVPRO of Mandarin, The Beaches/Ponte Vedra, and St. Augustine. She has 11 years of experience in the restoration industry, and has the following certifications: IICRC (Institute of Inspection Cleaning and Restoration Certification) in Water Damage Restoration, Water Removal Technician, IICRC in Fire Damage Restoration, and the Employee Certification Training Program through SERVPRO. Jabora values customer communication and education, and will make sure you are comfortable with the work going on in your home or commercial business. 

Jabriel Walden

Jabriel Walden

Jabriel Walden is a brand new addition to the SERVPRO family at SERVPRO of Mandarin, The Beaches/Ponte Vedra, and St. Augustine. Jabriel graduated from Tulsa welding school. He is a technician and currently in training for the IICRC Water Restoration Technician certification.