Recent Water Damage Posts

What to Save When Your Office Building Gets Flooded with Water

1/28/2022 (Permalink)

Floor dryers in office building If your Northeast Florida business has experienced flooding, call SERVPRO of Mandarin for help!

What to Save When Your Office Building Gets Flooded with Water

Flooding at your office building can be overwhelming and devastating. It’s easy to become overwhelmed by the amount of damage that can occur over such a short period of time. It’s necessary to stay focused and do what you can to save important materials. Here are some suggestions of what to prioritize. 

Power Down

Water and electricity can not only destroy valuable computers and data; it can electrocute you as well. If flooding is extensive, be extra careful. If you feel that you can safely reach the circuit board to shut down the power supply to your office, this should probably be your top priority. 

Computers

These days, many businesses have cloud backup for their digital documents to safeguard against events such as flooding or other misfortune such as fire, theft or electrical mishaps. Regardless of your backup capacity, those computers are valuable and can be ruined by exposure to water, so you may want to place them onto tables or shelves to keep them dry, or remove them from the building. 

Paper Documents

Many paper documents are high priority, and of course will be ruined by flooding, so move them to a safe place or remove them from the building. As a matter of protocol, it’s a good idea to routinely back these documents up by scanning them and uploading them to a cloud server, and to store them at least a few feet above the floor if it’s necessary to hold onto physical copies. 

Printers

Your printers may be one of the most expensive items in your office, so move them to safety if possible. Many commercial grade printers also store a copy of everything that’s been copied on them, so they can be a valuable data source after a disaster. Of course, it’s important that the power be off when you do this if you’re standing in water. They can also be extremely heavy, so get help. You don’t want to add a sprained back to your troubles. 

Get Professional Help

A professional water cleanup and restoration company has special tools, experience and methods to save as much of your office building, equipment and materials as possible, so call them as soon as you can. The quicker they can get to your business, the more they can save. 

If your Northeast Florida business has experienced flooding, call SERVPRO of Mandarin for help. Our highly-trained restoration technicians have the experience and equipment to restore your North Florida business and get everything back to preloss condition. A trusted leader in the industry, we’ve served our community for more than 40 years. Call (904) 638-2495.

Does Homeowners’ Insurance Cover Burst Pipes

1/7/2022 (Permalink)

Floor dryers in bathroom If your home has sustained water damage from burst pipes, call SERVPRO of Mandarin for help!

Does Homeowners’ Insurance Cover Burst Pipes

Water damage repair can be time-consuming and expensive. When a pipe bursts, the damage to your home can be extensive. If this ends up happening to your house, will your homeowners’ insurance protect you? The answer can be complicated.

In a situation where your pipe busts suddenly, the resulting water damage will probably be covered by your homeowners’ policy. “Suddenly” is the key word in this sentence, though. If your pipe begins to leak because of damage that occurs gradually, like rust, the insurance company is not likely to cover it.

What exactly does homeowner’s insurance cover then? A homeowners’ insurance policy protects you in three ways.

  • Dwelling coverage protects your home’s structure. This is the part of your insurance that helps pay to repair or replace your carpet or flooring or rebuild the physical structure of your home.
  • Property coverage protects your belongings. In other words, this covers the repair or replacement of things like furniture, clothing, sporting goods, or electronics. Typically, insurance will cover the actual cash depreciated value of the items instead of covering the cost to replace them.
  • Loss of use coverage reimburses you for costs associated with damage to your home. If you’ve lost the use of your home for a time, this coverage will pay for things you have to have while you’re waiting for home repairs, like your lodging, food, and boarding for your pet.

That all sounds pretty comprehensive, but it’s important to carefully read your policy and understand the terms. In most cases, if something sudden and accidental happens to your plumbing, like a fixture failure or a water line damaged by construction, the resulting damage will be covered. In some cases, burst pipes fall into this category. If, however, the problem is the result of age or wear and tear, like a water leak because of a rusty pipe, it won’t be covered. Similarly, if the problem was preventable, the insurance company probably won’t cover it. So, if your pipes burst suddenly in a freeze, it will probably be covered. If you’ve left town and turned off your heat, leaving your pipes vulnerable to freezing, it most likely will not be covered. Acts of nature are generally not covered, so if you live in an area prone to flooding, it’s smart to purchase additional flood insurance.

If your home has sustained water damage from burst pipes, call SERVPRO of Mandarin for help. Not only do we provide water damage restoration, but we also work with your insurance, managing the paperwork and claims process to reduce the stress of the experience for you. Our highly-trained restoration technicians have the experience and equipment to restore your North Florida property and get everything back to normal. A trusted leader in the restoration industry, we’ve served our community for more than 40 years. Call (904) 638-2495.

Does Homeowners Insurance Cover Water Damage after a Hurricane?

1/7/2022 (Permalink)

Floor dryers in home If you find that a hurricane has left your home with water damage, make sure to call SERVPRO of Mandarin for help!

Does Homeowners Insurance Cover Water Damage after a Hurricane?

If you live in Florida, you’ve probably experienced more than your fair share of hurricanes. If you’ve never dealt with damage to your home during a storm, you probably don’t know what to expect. What exactly does homeowners’ insurance cover? Do you need to get supplemental insurance if you live in a hurricane-prone area?

First, understand that there’s no specific hurricane insurance policy. However, standard homeowner’s insurance will cover some of the damage caused by hurricanes (wind-driven rain). One thing that’s typically not covered is flooding (rising water) from a hurricane, but that’s not the only exclusion. People who live in hurricane-prone areas would be wise to purchase supplemental hurricane coverage. Let’s look at how insurance companies usually address the various aspects of hurricane damage.

  • Wind damage is typically covered by a homeowners insurance policy’s dwelling coverage. However, in regions prone to hurricanes, wind coverage is often excluded. Take a close look at your home insurance declarations page to determine whether you should purchase additional windstorm insurance.
  • Water damage is a complicated issue. Almost all homeowner’s insurance policies exclude flooding due to natural disasters. This means that water damage from flooding or storm surge (both examples of rising water) that comes along with a hurricane, almost certainly will not be covered. There are some unusual things that could happen in a hurricane, like windows breaking and allowing rain to damage your belongings, and these things sometimes fall under personal property coverage. However, having additional wind and flood insurance in place is the best way to make sure you’re covered.
  • What does flood insurance cover? Homeowners living in a flood-prone region should opt for flood coverage in addition to their homeowner’s insurance. In fact, in many of these areas, flood insurance is required as a term of the mortgage. You can purchase a flood insurance policy from FEMA’s National Flood Insurance Program (NFIP), but it won’t cover damage to landscaping or decks, pay for living expenses, or apply to more than $250,000 of dwelling coverage. NFIP policies also tend to exclude basement flooding, so it may benefit you to look into flood insurance from a private company.
  • Sewer backup may or may not be covered. For instance, if there’s sewer backup because a hurricane has flooded the sewer, you’ll want to have sewer backup insurance and flood coverage, in addition to your home insurance policy. This protects you even if the adjusters decide that your regular policy will not.
  • Leaving your home is only covered after the storm. In other words, evacuating your home to avoid the hurricane doesn’t entitle you to reimbursement from the insurance company for living expenses. If your house becomes unlivable after the storm, your policy’s additional living expenses portion will pay for a hotel and some other expenses.

If you find that a hurricane has left your home with water damage, make sure to call SERVPRO of Mandarin for help. Our highly-trained restoration technicians have the experience and equipment to restore your North Florida area property and get everything back to normal. With more than 40 years of experience in water damage restoration, we’re a trusted leader in the industry. Call (904) 638-2495.

How to Spot Water Damage

1/7/2022 (Permalink)

Water damage in ceiling If your home has suffered water damage, call the experts at SERVPRO of Mandarin for help!

How to Spot Water Damage

Sometimes, water damage can be easy to notice, while other times it’s more insidious. It’s easy to see standing water from a burst pipe, but water damage that is hidden could be doing some serious damage to your home if it is not detected and repaired in a timely manner. Here, we explain some signs of water damage, along with steps you can take to protect your property.

  • Your floor may tell the story of water intrusion. If there’s dampness in your carpet, or if your tile or wood floors are cracked, buckling, or warped, water damage could be the cause. If you notice water on your floor that returns after you clean it up, you may have seepage or a leak.
  • If you notice a musty smell, check for water. Sometimes, you can just smell the dampness. A damp, musty, or moldy smell means trouble, because it indicates the presence of excessive moisture.
  • If your home has water damage, mold can sometimes be the result. Stay vigilant for signs of mold, which can lead to secondary damage and compromise the structure of your home. Rust, too, can result in a leak if not caught early. By keeping your eyes peeled for signs of mold and rust, you can stop water damage before it becomes a major issue.
  • On the ceiling, water damage leaves telltale marks. These discolorations can also occur around the bathtub, toilet or sink, or on the walls, and they’re some of the most obvious signs of water damage. Ceiling stains should be inspected immediately because they might indicate an undetected leak in the roof or walls. While you’re at it, pay attention to the corners, especially where the walls meet the ceiling or floors. Discoloration in those areas can also indicate a leak.
  • Your walls can manifest water damage in different ways. Maybe the paint is peeling, or the drywall is cracked. If you see these signs or areas that seem swollen or soft, have a leak detection company inspect for leaks as soon as possible. A SERVPRO Technician can also take moisture readings in areas of concern and check for active leaks.
  • Sometimes, water damage may be happening outside of your line of sight. If you hear running water and you don’t have a tap turned on, it may be running somewhere it shouldn’t. If your water bill suddenly and unexpectedly goes through the roof, you probably have a hidden leak that could be causing damage.

If your home has suffered water damage, call the experts at SERVPRO of Mandarin for help. Our highly-trained restoration technicians have the experience and equipment to restore your North Florida area property and get everything back to normal. A trusted leader in the water damage restoration industry, we’ve served our community for more than 40 years. Call (904) 636-0044.

Don't Let Leaking Pipes Cause Damage to Your Home

7/11/2021 (Permalink)

Pipe Bursting with Water Call SERVPRO of Mandarin if a pipe in your home bursts and damages your home. We'll be there to help in a hurry!

No homeowner wants to deal with water damage from a leaking pipe. In addition to possibly flooding your home, a pipe leak can wreak havoc in a number of ways. Warped, stained walls, dangerous mold, and ruined carpet and furnishings are just a few of the consequences of an unattended leak. The best way to avoid all of that chaos is to prevent the leaks in the first place.

To properly avoid water damage from a leaking pipe, you must first understand the factors that come into play with pipe leaks.

  • Pipe corrosion can eat away at metal pipes and cause leaks.
  • Cracks indicate weakness in a pipe and will eventually cause the pipe walls to give way.
  • The seals that keep your plumbing system’s connections from leaking can fail.
  • Blockages in your pipes cause pressure to build up and cause leaks.
  • Damaged joints can be caused by different things, like pipes expanding or contracting or poor workmanship.
  • High water pressure can stress weak points in your plumbing system and cause a pipe burst or leaks.
  • Foundation shifts can cause water lines to disconnect or rupture.
  • Extreme temperature changes can cause pipes to crack and leak.
  • Tree root intrusion happens when root systems put pressure on your pipes.
  • Fixture cracks happen because of physical impact to a fixture or the surrounding pipes.

The water damage repair after a leak can be extensive. It’s important to know how to shut off the water in your house, so that if a problem occurs you can minimize the extent of the damage and reduce your water damage cleanup. To prevent leaks in the first place:

  • Keep an eye on your pipes for signs of visible corrosion. Green spots on copper, for instance, indicates cold water pitting.
  • Listen to your pipes. Rattling, shock, or vibration when you turn the water on or off can indicate an issue.
  • Replace old piping. Start watching it at 20 years and replace it by about 40.
  • Look for staining on sinks or taps. Blue or green stains can indicate high concentrations of carbon dioxide or a low pH, which can corrode pipes and fittings.
  • Soften your water. Hard water can cause pitting, so treat it before it creates a problem.
  • Watch the water pressure. If the pressure goes above 80psi/552kPa or a velocity of more than 4FPS a pipe burst can occur.
  • Monitor your water usage. Watch the water meter and look to your water company for historical usage data. Unexplained water usage could mean a hidden leak.
  • Consider smart systems. New smart technology allows you to monitor humidity in order to detect leaks.

Sometimes, despite your best efforts, your home will sustain water damage from a leaky pipe. If that happens to your Jacksonville area home, call SERVPRO of Mandarin for help with water damage restoration. Our highly-trained restoration technicians have the experience and equipment to restore your Northeast Florida home or business and get everything back to normal. A trusted leader in the water restoration industry, we have served our community for more than 40 years. Call

For people who live in hurricane-prone areas, news of a hurricane can seem mundane. Especially if you’ve never personally experienced hurricane damage, you may think they are overhyped. In truth, though, hurricanes do a great deal of damage each year.

According to the National Oceanic and Atmospheric Administration (NOAA), there were 28 weather disasters between 2019 and 2020 that each caused more than $1 billion of damage. In fact, a 2019 report from the nonpartisan Congressional Budget Office (CBO) projected the annual economic losses from hurricane winds and flooding to be about $54 billion, with $34 billion of that damage happening to homes. Hurricane damage in Florida is not something to ignore, because Florida is hit by more hurricanes than any other state: 121 hurricanes, 37 of them major, since 1851.

Why is hurricane damage so serious? Hurricanes are extremely intense storms, bringing high-velocity winds, waves, tornadoes, and floodwaters. They are ranked in terms of severity on a scale of 1 to 5, with 5 being the most destructive. A Category 1 Hurricane has winds that range from 74 to 95 miles per hour and may cause only minor damage. By contrast, a Category 5 Hurricane can bring winds of up to 157 miles per hour, which can destroy the roof and walls of a house. A Category 5 Hurricane can also cause power outages and knock down trees. A hurricane does not have to be a Category 5 to cause major damage though, because damage from Categories 3 and 4 can be almost as extreme.

Flood damage is perhaps the most devastating aspect of a hurricane. Hurricanes cause flooding in different ways, as storm surge pushes seawater onto the shore and heavy rains drench even inland areas. Entire regions can end up flooded for days. When that region includes your home, water damage can be extensive. Because water weighs about 1,700 pounds per cubic yard, it can be brutal on structures not meant to take that kind of force.

Water can damage your home in several different ways. It can cause floor dampness. If you have lived in Florida for any length of time you know that dampness inside your home is not going to dry out on its own. In fact, if your floor is soaked in a hurricane, you may end up having to tear up flooring, baseboards, and even your drywall. If you sustain a roof leak, you could end up needing mold remediation. What’s more, water damage from rising floodwaters is often polluted and can be dangerous. You will need professional help removing that water from your house.

If your Northeast Florida home is damaged in a hurricane or tropical storm, call SERVPRO of Mandarin. Our highly-trained restoration technicians have the experience and equipment to restore your Northeast Florida home to its pre-storm condition. A trusted leader in the water restoration industry, we have served our community for more than 40 years. Call (904) 636-0044 or contact us through our website.

or contact us through our website.

Preventing Drainpipe Overflow

7/11/2021 (Permalink)

Laundry Room with Washer and Dryer SERVPRO of Mandarin is here to help when you experience damage from a leaky appliance!

Water damage to your home can quickly become a major and expensive issue. Unfortunately, our appliances can be the source of extensive water damage. Sometimes, washing machine overflow or a leaking dishwasher are unavoidable. In many cases though, being proactive can prevent these disasters.

  • If the problem is dishwasher overflow, it may be a detergent problem. You may have added too much soap or the wrong kind of detergent, in which case it’s a simple fix. Purchase soap that is recommended by your dishwasher manufacturer and you will solve the problem.
  • Your leaking dishwasher could be caused by a worn-out door gasket. If you are handy you can replace or clean the gasket yourself to stop the leak. If not, a plumber or appliance repair person can help.
  • If it is a faulty inlet valve or defective float assembly or switch, you may need to call a plumber. The inlet valve delivers water to the dishwasher. If it is malfunctioning, you might notice water in the bottom of the dishwasher even if the appliance has not been used. The float in a dishwasher rises with the water level, signaling the float switch to turn off the water. If the float is stuck, the float switch will not be activated. If it is not stuck but the dishwasher is overflowing, the switch may need to be replaced.
  • You may also need to call a plumber if your washing machine is leaking. Especially if you live in an older home, your drainpipe may not be equipped to handle the amount of water used by your modern washing machine. A plumber can clean out the drain, which will help for a few months. Your plumber may also suggest another solution, like installing a larger pipe, installing a pump, or installing a laundry sink so that the drain flow can be carefully monitored.
  • A lint catcher or enzymes might help prevent drainpipe overflow. A wire mesh lint catcher keeps lint from clogging the drain, and enzymes will help clear soap scum out of your drain. For enzymes to be effective, you need to use them regularly, preferably every month. Pour the enzymes into your drain at night and rinse with hot water in the morning.
  • You can use a drain snake as a preventive measure. Any time your drain starts running slowly, snake it out to remove any clogs. This is not difficult to do: you just push a drain snake into the drain and pull it back out.
  • A front-loading washer may solve your washing machine problem. Because these washers use less water, they are less likely to overwhelm your drainpipe.

Regardless of why it happened, if your Northeast Florida home is damaged by a leaky appliance or overflowing drain, call SERVPRO of Mandarin. Our highly-trained restoration technicians have the experience and equipment to restore your Jacksonville area home back to it’s original condition. A trusted leader in the water restoration industry, we have served our community for more than 40 years. Call (904) 636-0044 or contact us through our website.

Why Remediate After a Water Damage

5/12/2021 (Permalink)

Image shows wood paneled hallway with green fans, carpet has been removed. Let SERVPRO of Mandarin help take care of your water damage. Call us today at 904-636-0044.

Water Damage Remediation is an extremely important step to take following a Flood, House Fire, Plumbing Leak, or other events that cause Water Damage to your home. Standing puddles of water can prove extremely hazardous and can promote the formation of Mold, Mildew, and spores as well as other substances that can cause health effects to you and your family. It's imperative that you begin thoroughly drying your home immediately after water damage has occurred, and hiring a water damage remediation service to do it for you is the best choice you can make.

Water Damage Restoration

Pipes leaking or storm damage doesn't wait for regular business hours and neither do we. We respond to your residential or commercial water removal and cleanup needs. Our fast response time and advanced drying methods help prevent secondary damage and mold. Common causes of water damage are:

  • Flooding caused by severe weather
  • Plumbing leaks
  • Sink, bathtub, or toilet overflow
  • Sewage backup

When you are dealing with your Jacksonville water damage, immediate action is crucial. SERVPRO of Mandarin responds immediately and uses advanced equipment and techniques to remove water quickly. The drying process is closely monitored and documented to verify your property is dried properly and thoroughly.

Smoke Odor Removal in Jacksonville

4/20/2021 (Permalink)

Photo shows a carpeted hallway with soot damage and 2 green SERVPRO air scrubbers in position. This home was struck by lightning and a small fire in the attic pulled soot and smoke throughout the whole home.

When there is a fire in your home or business it can be a devastating loss. Did you know that even after the fire is out, smoke can still damage other areas of the property? The smoky odor from a fire can make the entire home or business smell horrible and smoke damage, if left untreated, can often exceed fire damage in repair and replacement costs. Fire damage repairs must begin quickly to maximize effectiveness and minimize loss due to smoke damage. 

SERVPRO of Mandarin answers the call and immediately moves into action 24/7. Recognizing the trauma and emotional upset that occupants suffer, we work quickly and considerately to mitigate fire and smoke damage on salvageable property, such as household items, fixtures, metals, and other contents. Our state-of-the-science techniques and cleaning processes often prevent replacement costs, thereby reducing costs. Fire and smoke damage restoration requires knowledge and skill; our SERVPRO professionals have the expertise to do the job right.

Our trained professionals determine the full extent of fire damage, including the impact of smoke, heat, and residues from fire and smoke. We keep home and business owners informed, helping to overcome their loss and restoring hope by explaining what can be saved and how, in a way property owners can understand what is happening, what to expect, and what they can do.

SERVPRO of Mandarin’s treatment always includes respectful handling of property as if it was our own. We take extra care and the necessary steps to protect the floor and personal belongings. SERVPRO of Mandarin uses state-of-the-science techniques and cleaning solutions that can dramatically increase the likelihood of saving property without needing to replace it.

For more expert tips and information about our cleaning services, like us on Facebook. We provide emergency service 24 hours a day, 7 days a week, 365 days per year. Call us at 904-636-0044.

Water Can Damage Your Home's Value

1/21/2021 (Permalink)

Water damage is an experience you don't want to deal with; whether from a broken water pipe, busted hot water heater, leaking dishwasher, broken ice maker line, washing machine overflowing, torrential rain, flooding, or sewage backup. They all likely lead to the same result: Water Damage.

Water Damage can wreak havoc on your home if proper removal and drying isn't a priority when it's discovered. While you likely know the importance of proper water mitigation following a loss, there’s still a lot that may surprise you. Here are some essentials you should know about Water Damage Remediation: 

  1. The more polluted the water, the worse your situation. The Institute of Inspection, Cleaning and Restoration Certification (IICRC) classifies water into three categories in its S500 Standard: Category 1 is generally sanitary water, Category 2 is significantly contaminated water, and Category 3 is grossly contaminated water. The category of water on any loss will dictate how it's restored as well as how much can be salvaged.
  2. Mold can begin to grow within 48 to 72 hours. All mold needs to thrive are spores, an organic food source (i.e. wood, drywall, etc.), the right temperature (i.e. high humidity) and moisture. 
  3. Fast action is crucial. Whether you're experiencing residential or commercial water damage, to begin processing an insurance claim, your agent needs to know about the situation immediately. They need to know what happened, how it happened, the source of the water, etc. The longer you wait, the worse the situation gets, and the less likely your Insurance Company will be to provide coverage.

Emergency Water Damage Restoration Services 

It’s also worth emphasizing how important quick response time is, and that's where SERVPRO of Mandarin can help you in your time of need. SERVPRO IICRC Certified Technicians will arrive on-site within 1-2 hours of receiving your call and get to work. SERVPRO Technicians first inspect the property for safety concerns, develop a structural drying plan, extract water, set up the appropriate equipment to dry affected areas, etc. Our Technicians use industry-proven water mitigation and drying techniques to efficiently remove moisture from deep within the floor, walls and even hard-to-reach areas of the home. It's this fast response time, proven water damage mitigation techniques, and cutting edge equipment that helps result in lower repair costs and/or limited contents damage.

Call SERVPRO of Mandarin anytime 24/7 at 904-636-0044, to report a Water Damage claim, and we'll provide a quote before we begin work.

Flood and Water Damage Restoration in Jacksonville

1/13/2021 (Permalink)

With knowledge and compassion, SERPVRO of Mandarin understands that a water emergency needs urgency and sensitivity SERVPRO of Mandarin answers your call 24/7 with an accurate assessment and easy to understand explanations of the restoration process.  We identify the damage and explain the process. Thorough treatment and respect, SERVPRO of Mandarin uses state-of-the-science equipment for drying, dehumidifying, deodorizing, disinfecting water, and flood damage.

Our IICRC certified technicians use state of the art technology and equipment which offers superior drying based on the science of Psychometrics. This proven, scientific process measures the dryness of the walls, carpet, and other materials. These measurements are recorded in a log and help our technicians monitor the drying process of your property.

SERVPRO of Mandarin will monitor and mitigate water damage to your property. Don’t be flooded with worry and water! Don't wait, call SERVPRO of Mandarin immediately. When water is on the move, timing is most critical. We have served the communities of Jacksonville for almost 40 years. Call 904-636-0044 for water emergency service you can trust and depend on.

Water Damage in Your Insulation

1/13/2021 (Permalink)

There is a lot of confusion about insulation that’s been soaked or damaged by floodwaters or leaky plumbing. Is it still a good insulating material? Does it breed mold and mildew? Will it eventually damage other structures such as drywall or tile floors?

Mold In the Aftermath of Storm Damage

Mold is a big deal and its removal is critical. It can be spotted in a variety of ways. Sometimes it discolors your ceiling or walls, or it shows up as black spots on areas throughout the home, or as rot on damp wood. If the insulation is replaced or thoroughly dry, it can’t harbor mold. But it’s easy to be confused about whether water-damaged insulation is safe to keep in place. A qualified mitigation company can use certain tools, such as a moisture meter, to detect whether the insulation within a wall is wet.  Homeowners may have to resort to opening a wall to visually inspect the damage.

Insulation Is Made of Various Materials

Insulation is not just a cashmere lining for your home. It comes in a variety of different materials and is installed in various ways.

For instance, there is fiberglass, cellulose, foam board, cotton, or spray foam.  Each type of insulation must be treated differently after water damage. Some of these materials are organic and they make a fine breeding ground for mold.

There is also the risk of toxins in water-damaged insulation. Floodwaters can carry potential toxins that remain in the insulation after the water recedes. It’s the nature of insulation that it retains moisture for a long time after the flood is gone.

Assessing and repairing water damage should take priority for homeowners who’ve been hit by a flood or storm. It’s not just a matter of aesthetics, though the odors and discolored walls and wallpaper are certainly unpleasant; it’s important to your family’s health and safety that the insulation is handled by expert hands.

Is Insulation Worth Keeping?

We help the homeowner to analyze a multitude of issues concerning the repair, salvage, construction, disposal, insurance, and restoration. As for the question of replacement: Does water-damaged insulation necessarily need to be removed, with new materials installed throughout the home? This is not a question to be taken lightly. We can help you decide whether to remove and replace insulation after we’ve begun the job of assessing damage and drying out the entire structure.

Cleanup and restoration after water damage is a comprehensive job. It requires skills, tools, and experience in a variety of disciplines. Few companies have the resources like those of SERVPRO of Mandarin!

24 Hour Water Damage Service in Mandarin

1/13/2021 (Permalink)

SERVPRO of Mandarin provides 24-hour fire and water damage restoration service in Southern Duval and Northern St. Johns County.

SERVPRO of Mandarin is available 24 hours a day for water emergencies, large or small, no matter the cause. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage, and lead to secondary damage.

We Answer the Phone Ready to Help:

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Mandarin has specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect:

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

SERVPRO of Mandarin specializes in the cleanup and restoration of residential and commercial property after a fire, smoke, or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Water: One of the Most Common Sources of Property Damage

2/29/2020 (Permalink)

Broken water pipe, busted hot water heater, leaking dishwasher, broken ice maker line, washing machine over flowing, torrential rain, flooding, or sewage backup, they all likely lead to the same result: Water Damage. Water Damage can wreak havoc on your home if proper water removal and drying doesn't become a priority after it's discovered. While you likely already know the importance of proper water mitigation following a water loss, there’s still a lot that may surprise you about water damage situations. With that in mind, here are some essentials you should know about water damage remediation: 

  1. The more polluted the water, the worse your situation. The Institute of Inspection, Cleaning and Restoration Certification (IICRC) classifies water into three categories in its S500 Standard: Category 1, Category 2 and Category 3. Category 1 is generally sanitary water, Category 2 is significantly contaminated water, and Category 3 is grossly contaminated water. The category of water on any loss will dictate how it's restored as well as how much can be salvaged.
  2. Mold can begin to grow within 48 to 72 hours. All it needs to thrive is spores, a food source (i.e. wood, drywall, etc.), the right temperature (i.e. high humidity) and moisture.
  3. Fast action is crucial.Whether you're experiencing residential water damage or commercial water damage, to begin processing an insurance claim, your agent needs to know about a water damage situation immediately. The agent needs to know what happened, how it happened, the source of the water, etc. The longer you wait, the worse the situation gets.

Emergency Water Damage Restoration Services 

It’s also worth emphasizing how important quick response time is, and that's where SERVPRO of Mandarin can help you in your time of need. SERVPRO of Mandarin will arrive on scene within 1 hour of receiving your call and get to work. Our IICRC certified technicians first inspect the property for safety concerns, develop a structural drying plan, extract all water, set up the appropriate equipment to dry the affected area, etc. Our highly-trained technicians use industry proven water mitigation and drying techniques to efficiently remove moisture from deep within the floor, walls and even the hardest-to-reach areas of the home. It's this fast response time, proven water damage mitigation techniques and cutting edge equipment that help result in lower repair costs and/or limited contents damage.

For more information about water damage restoration contact us at 904-636-0044 or visit our Facebook page for more tips and information.

What About the Water You Don't See?

8/1/2019 (Permalink)

Even small water damages have the potential to cause serious structural damage over time. The key to avoiding future problems is to call SERVPRO of Mandarin at 904-246-6118 as soon as a water damage occurs.

We have the equipment and expertise to find any unseen water before secondary damage or mold occurs. Here are some of the tools our local Jacksonville Beach Professionals use during a water damage.

Moisture sensors are used to detect moisture in carpets, baseboards, walls, and flooring.

Moisture meters are used to determine the actual moisture content in various materials. These readings allow SERVPRO of Mandarin to monitor the drying process.

Thermohygrometers measure temperature and relative humidity. Our IICRC (Institute of Inspection Cleaning and Restoration Certification) technicians are trained to create the type of environment most conducive to drying.

Will Your Homeowners Insurance Cover Water Damage?

6/17/2019 (Permalink)

Most people learn a great deal about their homeowner’s insurance policy after there’s been an event— which is not the ideal time to have a crash course in coverage. At SERVPRO of Mandarin, we are familiar with many policies and situations, since we deal with losses and Insurance Companies daily. Although the details vary from one state to another and from one policy to another, we can share some general guidelines.

If you live in a flood-prone area— not just near a waterway or the ocean, but in an area that’s frequently hit by major storms— you should get flood insurance (it's usually not much more expensive to add to your general home owners policy). Regular Home-Owner Insurance Policies don’t cover floods, which is the most common natural disaster in the Nation. Between 2008 and 2012, the average flood claim was $42,000-plus. Not something you want to pay out of pocket!

Water Damage vs. Flood: What’s the Difference?

Water Damage as covered in the homeowner’s policy includes ‘instances of water hitting your home before touching the outside ground’. (No, we’re not making this up.) Damage from a leaky roof or broken pipe are insured. So too is mold that results from those accidents. But Mold resulting from a flood won’t be covered unless you have separate flood insurance.

It’s important to note that it is the damage to your home that’s insured, not the actual item that failed. So if a busted pipe was the source of the problem, the ruined carpet will be covered but not the broken pipe.

FEMA estimates that just six inches of water can cause $20,000 in damage.

After the hurricanes of the past decade, the government started tracking storm damage. This website not only shows you scary videos of hurricane damage and houses surrounded by water, but offers assistance in finding low-cost policies.

Here are some things flood insurance generally does cover:

·         Building & foundation

·         Electrical & plumbing

·         Permanently installed carpet, paneling & furniture

·         Removal of debris

·         Built-in appliances

Homeowners do have some protection, though. Our team can usually help you decipher the language in your policy. And remember, you are not required to accept the lowest bid on restoration work. Repair rates should reflect the prevailing charges in your area for quality work. It’s easy enough to find a fully licensed and insured firm to take charge of the clean-up work. Just call us!

While the first day or so after a catastrophic flood may seem like Armageddon, make sure you take the necessary steps to prevent further damage. We can help you identify what needs to be done. Also ask about time requirements. Most policies stipulate that preventive measures and restoration work be done within a certain time frame.

Insurance Questions in Jacksonville? Call 904-636-0044. Fortunately for you, we deal with these issues every day.

Water Damage and Your Insurance

4/10/2019 (Permalink)

Most people learn a great deal about their homeowner’s insurance policy after there’s been an event— which is not the ideal time to have a crash course in coverage. At SERVPRO of Mandarin we see quite a few policies and situations. Although the details vary from one state to another and from one policy to another, we can share some general guidelines.

If you live in a flood-prone area— not just near a waterway or the ocean, but in an area that’s frequently hit by major storms— you should get flood insurance. Most insurance policies don’t cover floods, which are the most common natural disaster in the nation. Between 2008 and 2012, the average flood claim was $42,000-plus. Not something you want to pay out of pocket!

Water Damage vs. Flood: What’s the Difference?

Water damage as covered in the homeowner’s policy includes ‘instances of water hitting your home before touching the outside ground’. (No, we’re not making this up.) Damage from a leaky roof or broken pipe are insured. So too is mold that results from those accidents. But mold resulting from a flood won’t be covered unless you have separate flood insurance.

It’s important to note that it is the damage to your home that’s insured, not the actual item that failed. So if a busted pipe was the source of the problem, the ruined carpet will be covered but not the broken pipe.

FEMA estimates that just six inches of water can cause $20,000 in damage.

After the hurricanes of the past decade, the government started tracking storm damage. This website not only shows you scary videos of hurricane damage and houses surrounded by water, but offers assistance in finding low-cost policies. 

Here are some things flood insurance generally does cover:

·         Building & foundation

·         Electrical & plumbing

·         Permanently installed carpet, paneling & furniture

·         Removal of debris

·         Built-in appliances

Homeowners do have some protection, though. Our team can usually help you decipher the language in your policy. And remember, you are not required to accept the lowest bid on restoration work. Repair rates should reflect the prevailing charges in your area for quality work. It’s easy enough to find a fully licensed and insured firm to take charge of the clean-up work. Just call us!

While the first day or so after a catastrophic flood may seem like Armageddon, make sure you take the necessary steps to prevent further damage. We can help you identify what needs to be done. Also ask about time requirements. Most policies stipulate that preventive measures and restoration work be done within a certain time frame.

Questions? Give us a call Fortunately for you, we deal with these issues every day.

What is Water Damage Remediation?

7/10/2018 (Permalink)

SERVPRO of Mandarin Responds to Water Damage at a Home in Julington Creek.

Water Damage Remediation is the term used to refer to the process of repairing and restoring a home or business after an event that resulted in water damage, such as a leak, flood, or fire. Numerous aspects of your home or business can be impacted by water damage, and it's critical that you act fast if you want to prevent further structural damage. Secondary water damage can be extensive, and may even present a threat to the health of you and your family. In order to prevent this, it's recommended to hire a water damage remediation service so these professionals can get to work on restoring you home as soon as possible.

Water Damage Remediation Dries Your Home or Business

Following a flood or fire, thoroughly drying out your home or business is the most critical part of the water damage remediation process. Additional damage can occur as a result of secondary water damage. This can include the growth of mold and mildew, and the development of spores, which can be a serious threat to your health. It can also cause wood to warp and rot, creating a safety hazard, and moist or wet wood also encourages termites. The most effective way to protect against this is to ensure that your home or business is dried as thoroughly and quickly as possible. This can be done using dehumidifiers, water extraction and air movers. Air movers support evaporation through constant airflow, dehumidifiers pull moisture from the air and extraction can be used to get rid of puddles and excess water.

Hire a Water Damage Remediation Professional

Getting your home or business dry is just one small element of the total water damage remediation process. By hiring a water damage remediation service, you will have several contractors working on various aspects of your home or business at once to help speed up the restoration process and get you back into your home or business sooner. If you neglect this essential step, mold, mildew and other hazardous substances can develop in the areas that you never see, such as inside walls and ceilings, beneath carpet, behind baseboards and inside of crawlspaces.

Be Sure Your Insurance Policy Covers Water Damage Remediation

In many cases, Insurance Companies will pay for any water damage remediation or other repair work you need. However, this can depend strongly on where you live, which Insurance carrier you purchased your policy from, and the exact terms and conditions of your policy. To find out whether your Insurance policy covers all or part of the cost of cleanup after water damage, you should contact your provider.

We are standing by 24/7 to help remediate any Water Damage Emergency. Call 904-636-0044.

Classes of Water Contamination

12/29/2017 (Permalink)

Leave Contaminated Water to the Professionals, SERVPRO of Mandarin also Serves the Baymeadows and Julington Creek areas of Jacksonville.

When your home or business is damaged by water damage, understanding the types of water is essential to clean-up. There are three types of water. Clean water, or category one water is water from a broken pipe, or other water source; rainwater is also considered clean. The term gray water, or category two water, is used to classify water that is slightly contaminated. Clean water can become gray water if left untreated, allowing bacteria to form. Black water, or category three water, is water that has been contaminated by sewage or a natural disaster. This water type should always be handled by licensed, trained professionals. When water damage occurs trust local SERVPRO.

Consider taking the following precautions while waiting for help to arrive, to minimize secondary damage.

Damage from Clean Water:

-Shut off water source if possible.

-Remove as much access water as possible with mops and towels, wiping excess water from wood furniture.

-Turn off circuit breakers in wet areas of your home or business.

-Remove and prop up wet upholstery cushions.

-Move any paintings, art objects, and other items that may be sensitive and move them to an unaffected area.

-Do not leave books, newspapers, or magazines on wet carpets or floors. They may cause staining.

-Do not use your household vacuum to remove water. There is danger of electrical shock.

-Do not turn on ceiling fixtures. Do not enter rooms where ceilings are sagging. It could be dangerous.

Damage from Contaminated Water:

-Avoid all contact with sewage and items contaminated with sewage.

-Do not walk through wet and contaminated areas.

-Do not turn on the HVAC system.

-Do not use house hold fans to try to dry the structure.

-Discard any food and/or products for personal hygiene and cleanliness if exposed to the contaminated areas.

Messy Wet Insulation

12/12/2017 (Permalink)

Mold In the Aftermath of Storm Damage

Mold is a big deal and its removal is critical. It can be spotted in a variety of ways. Sometimes it discolors your ceiling or walls, or it shows up as black spots on areas throughout the home, or as rot on damp wood. If the insulation is replaced or thoroughly dry, it can’t harbor mold. But it’s easy to be confused about whether water-damaged insulation is safe to keep in place. A qualified mitigation company can use certain tools, such as a moisture meter, to detect whether the insulation within a wall is wet.  Homeowners may have to resort to opening a wall to visually inspect the damage.

Insulation Is Made of Various Materials

Insulation is not just a cashmere lining for your home. It comes in a variety of different materials and is installed various ways.

For instance, there is fiberglass, cellulose, foam board, cotton, or spray foam.  Each type of insulation must be treated differently after water damage. Some of these materials are organic and they make a fine breeding ground for mold.

There is also the risk of toxins in water-damaged insulation. Flood waters can carry potential toxins that remain in the insulation after the water recedes. It’s the nature of insulation that it retains moisture for a long time after the flood is gone.

Assessing and repairing water damage should take priority for homeowners who’ve been hit by a flood or storm. It’s not just a matter of aesthetics, though the odors and discolored walls and wallpaper are certainly unpleasant; it’s important to your family’s health and safety that the insulation is handled by expert hands.

Is the Insulation Worth Keeping?

We help the homeowner to analyze a multitude of issues concerning repair, salvage, construction, disposal, insurance and restoration. As for the question of replacement: Does water-damaged insulation necessarily need to be removed, with new materials installed throughout the home? This is not a question to be taken lightly. We can help you decide whether to remove and replace insulation after we’ve begun the job of assessing damage and drying out the entire structure.

Cleanup and restoration after water damage is a comprehensive job. It requires skills, tools and experience in a variety of disciplines. Few companies have the resources of SERVPRO of Mandarin Please  Call us at 904-246-6118 

What to Do When Your Home Suffers Water Damage in Jacksonville

5/25/2016 (Permalink)

Call for water removal in Jacksonville

A home often suffers water damage after a flood or a severe storm. In some cases, water damage occurs when a plumbing fixture such as a pipe or water heater breaks or a roof starts to suddenly leak.

Prompt treatment of any affected areas helps prevent more extensive problems from manifesting. Any part of a home that experiences water damage becomes an ideal breeding ground for mold and other pathogens. 

Any time a home suffers sudden water damage, reaction time is paramount. A quick response to the damage prevents moisture from seeping into the home's drywall, flooring, furniture, and other structural areas of the house. Professional technicians from a disaster restoration service will quickly identify all areas of moisture concern in the home. Once the damaged areas have been identified, the company will work to dry out any moisture pockets everywhere in the structure by exposing them to elevated air speeds with specialized equipment to immediately stop mold growth from occurring and to get the affected areas totally dry as quickly as possible. In some cases, the technicians may have to clean some areas with specialized chemicals to prevent and control mold growth. 

If your home has suffered water exposure, please contact us at SERVPRO of Mandarin to evaluate the damage and start the restoration process needed to make your house a home again.  For more expert tips and information about mold prevention and remediation, visit http://www.SERVPROmandarin.com/  or like us on Facebook. We provide emergency service 24 hours a day, 7 days a week, 365 days per year. Call us at 904-636-0044