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Top Office Building Fire Risks

9/22/2021 (Permalink)

office fire damage If you have suffered through a fire in your North Florida office building, call SERVPRO of Mandarin for help with fire restoration.

Are you aware that a structure fire occurs every 63 seconds in the United States? Do you believe you are doing everything you can to promote fire safety in the workplace? Here are some helpful fire safety tips.

First, here’s a list of some common fire hazards you might encounter in the office:

  • Flammable Materials: Paper and cardboard are common in just about every office. Unfortunately, they’re also extremely flammable. Keep these materials safely stored in an easy to access area away from the main office area. Get rid of unnecessary documents and trash to keep things from becoming cluttered.
  • Combustible Materials: Safely storing combustible and flammable liquids and vapors is vital to the safety of your office building. A flammable liquid can burst into flames with a single spark, and vapors can cause an explosion, so be sure that your substances are contained securely. Flammable liquids must be completely sealed and kept in a dry, secure place.
  • Dust and Debris: If your building isn’t well ventilated or properly clean, the dust and debris can create a fire hazard. If you use machinery that heats up, make sure it’s scrupulously clean. Grease and dust residue can result in a fire if you’re not careful.
  • Overused Power Sockets: Extension cords should be used temporarily, if at all, and you should make a rule to plug in one item per socket. Overloaded power sockets can overheat and potentially start a fire.
  • Unattended Electrical Equipment: Shut off and unplug electrical heaters and appliances when they’re not in use, and never leave things on overnight. Check for loose cables, broken plugs, or damaged electrical cords, and keep areas around electrical devices clear of paper.
  • Smoking: Smoking is one of the primary causes of office fires, so designate a smoking area far away from the building, with ashtrays and bins for proper cigarette disposal.
  • Negligence: Make sure everyone in the building cleans up messes, doesn’t leave food unattended in the toaster or on a burner, and understands why negligence is hazardous.
  • Inadequate Safety Measures: Obstructed exits, faulty safety equipment, and blocked sprinklers can lead to tragedy in case of emergency, so make sure everything is working as it should. Additionally, take the time to teach your staff to use fire extinguishers, what to do in case of an emergency, and where to go if there’s a fire. Having an emergency plan in place and staff members who know how to execute it can save lives.

If your property has sustained fire damage, you don’t have to go it alone. If you have suffered through a fire in your North Florida are office building, call SERVPRO of Mandarin for help with fire restoration. Our high-trained restoration technicians have the equipment and experience to restore your North Florida property and get everything back to normal. A trusted leader in the fire damage restoration service industry, we’ve served our community for more than 40  years. Call (904) 638-2495 or contact us through our website.

Can You Sell a Fire Damaged House?

9/9/2021 (Permalink)

fire damage in closet If your home has been damaged by a house fire, it's important to have it professionally cleaned and restored. Call us today!

Surviving a house fire can be a very traumatic experience. Trying to sell a home on top of that after it’s been damaged by a fire can be almost as traumatic, especially if you don’t know how to navigate the situation. Here is some advice on selling a home after it’s been through a fire.

Can you sell a fire-damaged home? In most cases, the answer is yes. Real estate law does not prohibit people from selling a home after it’s been damaged by a fire, but as the seller, you are required to disclose information to the buyer about the fire.

There are two different ways to go about selling a fire-damaged home:

  • Selling a house as-is: If fixing the damages caused by the fire is cost-prohibitive, you might decide to sell the property as-is. This can be challenging, and you won’t get the market value price, though the money from the sale combined with the payout from insurance might get you into a new home. While the average buyer will probably shy away from buying a home that’s experienced a house fire, there are some companies that buy homes “as is” and would be willing to take the chance.
  • Restoring the house before selling: Restoring your home to a pre-fire state is expensive (though it may be covered by your homeowner’s insurance), but it will also net you more money- sometimes more than you would have gotten pre-fire. Has your home been assessed to see how much repairing the damage will cost before you decide whether or not it’s worth doing?

If you do decide to sell your home after a house fire, here are some steps you should follow:

  • Restore the house to its pre-fire condition. For this, contact a fire remediation company, like us. Fire and smoke damage restoration is not something you should do by yourself, because it requires specific knowledge and equipment.
  • Keep all of your restoration documentation. Include photos and paid invoices, so that you can stand up to any scrutiny.
  • Disclose information about the fire to the buyers. A property disclosure form is required in most states.
  • Be prepared to answer questions. Buyers will want to know what caused the fire, and you’ll need to reassure them that steps have been taken to keep it from happening again.
  • Expect it to take a long time. Rushing the process won’t help but being patient could bring you a better price for your home.

If you find that your home has been damaged by a house fire, it’s important to have it professionally cleaned and restored to its pre-fire condition. When you need help restoring your North Florida home, call SERVPRO of Mandarin for help with smoke damage restoration. Our highly-trained restoration technicians have the experience and equipment to restore your North Florida home and get everything back to its original condition. A trusted leader in the industry, we’ve served our community for more than 40 years. Call (904) 638-2495 or contact us through our website.

What to Do in Case of Fire Damage

8/26/2021 (Permalink)

bathroom vanity destroyed by fire If your home has suffered damage from a fire, SERVPRO of Mandarin is here to help!

Do you know that a fire department in the United States responds to a fire every 24 seconds? Does it surprise you how frequently house fires occur? Hopefully your home will never have to endure a devastating house fire, but if it does end up happening to you, here is what you can do once the smoke has cleared and the fire department has left the scene.

  • Don’t plan to immediately move back into the house. Even the parts of the house that weren’t damaged by the flames can be dangerous for people to inhabit. Smoke damage can cause soot and smoke to stick to the walls, floors, and furniture, which makes it dangerous for you to breathe. Fire can also cause electrical hazards and affect ducts and insulation in your walls, attic, and crawl space.
  • Make sure cleanup is handled properly and promptly. Soot and ash discolor surfaces, and the longer you wait to clean it off of your belongings, the worse that discoloration will be, and the lower the likelihood will be that it can be returned to preloss condition. In fact, after just a few days, discoloration of walls and fabric items can become permanent. Left for weeks, the residue left behind by a house fire can corrode metal, permanently etch glass, and cause wood and vinyl surfaces to deteriorate to an irreparable degree.
  • Call in the professionals. Cleaning up the damage left behind by fire requires meticulous care. If it isn’t handled with extreme caution, soot residue can contaminate the entire building. What’s more, fire restoration experts know what can and cannot be salvaged and have the equipment and products needed to comprehensively clean your home. Professionals also know how to work with insurance adjusters, and can often bill the insurance company directly, making the process much easier for you.
  • Call your insurance company. Your homeowner’s insurance will cover damage to your home from a fire or smoke. This includes damage caused by a fire at a neighboring building, as well as damage caused by wildfires. The house, fences, driveway, sheds, and other structures on your property are also protected. Homeowner’s insurance also covers the cost of most personal items lost in a fire, and typically also covers additional living expenses, even for months at a time if necessary, while you regroup. Other people on your property at the time are also covered. The only time a homeowner’s policy will not cover damages from a fire is if you or someone else named on your policy caused the fire intentionally.

If you have suffered through a home fire and your property sustains fire damage, you don’t have to go it alone. Call SERVPRO of Mandarin for help with fire restoration. Our highly-trained restoration technicians have the experience and equipment to restore your North Florida area home back to normal. A trusted leader in the fire damage restoration service industry, we’ve served our community for more than 40 years. Call (904) 638-2495 or contact us through our website to get the restoration care you deserve.

Preventing Mold in the Office

8/26/2021 (Permalink)

mold in office drywall If you happen to discover mold in your Northeast Florida office building, make sure to call SERVPRO of Mandarin for help with mold remediation.

Mold growth is common, especially in the state of Florida. Why? Mold spores can be found everywhere, and they begin to grow when they hit a moist surface with organic material. Do you have an idea of how much organic material is in your office? Sheetrock, fabrics, carpets, wallpaper, cardboard, ceiling tiles, paper, wood, fiberglass insulation, dirt and glue are all examples of organic material. It’s no wonder so many office buildings are plagued with mold. What are some ways you can keep it out of yours?

First, if it’s so common, is mold really a big deal? In a word, yes. Mold can cause health effects and decrease worker productivity. It can also cause damage to your property, if left to grow unchecked. The best way to handle mold is to prevent it from gaining a foothold in your building. There are several measures you can take to lessen the occurrence of mold growth.

The best way to handle mold is to prevent it from gaining a foothold in your building. There are several measures you can take to lessen the occurrence of mold growth.

  • Fix any obvious sources of moisture. Roof and plumbing leaks can encourage mold growth, so repair those promptly and dry the area around them. You may need a specialist to help you get the water damage under control.
  • Eliminate condensation. While air conditioners can be helpful in filtering out mold spores and reducing mold growth, they can also be a source of condensation if you’re not careful. Condensation happens when humid air hits a cool surface, so if you let outdoor air inside, it will condense on air conditioner surfaces. Keep doors closed, and don’t open windows when the air conditioner is running. If the AC ducts run through an attic or basement, try to keep the air moving so that mold isn’t able to grow.
  • Leave the heat on if you’re closing the building for an extended period. People typically remember to drain the pipes to prevent them from freezing while the building is closed. It’s not as common to think about preventing mold growth while your office is not in use.
  • Control the building’s relative humidity. The most direct way to make conditions less favorable for mold propagation in a commercial building is to reduce the room’s humidity. Keep the relative humidity below 50 percent, but avoid reducing it under 20 percent, because that can cause the drying up of respiratory passages, leading to severe discomfort.
  • If you suspect a problem, have the building tested for mold. An air quality company or an Industrial Hygienist can come and do air sampling to determine the presence and species of mold in your building. Our SERVPRO franchises work with these professionals on a weekly basis and can recommend an Industrial Hygienist or Mold Inspector that not only has advanced degrees in Chemistry and Microbiology but is also a Florida State Licensed General Contractor.

If you happen to discover mold in your Northeast Florida office building, make sure to call SERVPRO of Mandarin for help with mold remediation. Our expert restoration technicians have the experience and equipment to restore your Northeast Florida home back to its original condition. A trusted leader in the mold remediation industry, we have served our community for more than 40 years. Call (904) 636-0044 or contact us through our website.

House Fires, Prepare Your Family and Home

8/4/2021 (Permalink)

Image shows the Jacksonville Emergency Preparedness magazine open to the fire page. SERVPRO of Mandarin in Jacksonville can help you prepare for, and mitigate damage caused by fire. Call us if you experience fire damage, 904-636-0044.

House Fires, Prepare Your Family and Home

Have you seen the new City of Jacksonville Preparedness and Response Guide for the 2021-2022 Storm Season? It's a free guide that contains tips for basic first aid, active shooter response, animal and pet preparedness, COVID-19, JEA resources, severe weather including; thunderstorms, lightning, tropical storms, hurricanes, tornadoes, wildfires, flooding, etc. It also contains emergency supply kit lists, information about beach and water safety, and house fires.

Do you and your family have a plan in case a fire happens in your home? What is the fastest or nearest escape route and where will you meet back up if separated? Here are a few home fire safety tips that your family should practice so you are prepared in a disaster:

  • Install smoke detectors on every level of your home and check them regularly, at least every 6 months.
  • Install carbon monoxide detectors and test the batteries regularly. 
  • Make sure everyone (age-appropriate) in your home knows where the fire extinguisher is and how to operate it. 
  • Identify and practice escape routes from each room of your home.
  • Make sure everyone (age-appropriate) in your home knows how to shut off the gas, water, and electricity at the main switches.
  • Pre-designate a rallying point to meet in the event of a house fire.
  • Remember to include your pets in your plans.

If you are a Duval County resident you should have received your copy of the City of Jacksonville Preparedness & Response Guide, 2021-2022 in the mail either in July or August of 2021 (one per household). If you have yet to receive it or want to view it digitally, you can GO ONLINE to the City of Jacksonville's preparedness website and download a PDF version. 

House Fire Facts: 9 Things to Know

8/4/2021 (Permalink)

Image shows Jacksonville Fire Safety Tips 'Near Me' in local magazine. Call SERVPRO in Jacksonville, 904-636-0044 if you have fire damage. We will work with your insurance company to make it "Like it never even happened."

House Fire Facts: 9 Things to Know

Reviewing the following facts can help you and your family respond to and escape from a house fire more quickly.

  1. Windows, Ensure that windows are not stuck, screens can be taken out, and security bars can be properly opened.
  2. Escape Route, Find two ways to get out of each room (door or window).
  3. Call 911, If you can't get to someone needing assistance, call 9-1-1 for help.
  4. Seal Doors and Vents, If unable to evacuate, shelter in place, call 9-1-1 to report your location, seal doors or vents if possible.
  5. Feel the Door for Heat, Feel the doorknob with the back of your hand; if hot, leave the door closed and use another way out.
  6. Utilities, The fire department should see that utilities are either safe to use or are disconnected before they leave.
  7. Inventory Damages, Maintain an inventory of damaged property and items. Protect valuable documents and records.
  8. Smoke Detectors, The Jacksonville Fire & Rescue Department, JFRD, provides and installs free smoke detectors for any qualifying Jacksonville residence. The department will also install replacement batteries. For a free smoke detector or to arrange to have the batteries replaced in an existing one, call 904-630-2489 (CITY).
  9. P.A.S.S., PASS is the acronym for how to operate a fire extinguisher. P, Pull out the pin. A, Aim the nozzle or horn low at the base of the fire. S, Squeeze the handle to release the agent. S, Sweep from side to side at the base until the fire is out.

For more house fire tips and resources for children, visit the MyJFRD website.

Preparing Your Business in the Event of an Emergency

8/4/2021 (Permalink)

Image shows a magazine with Jacksonville Emergency Preparedness Tips 'Near Me' If disaster strikes your Jacksonville business, call SERVPRO of Mandarin at 904-636-0044.

Preparing your Business in the Event of an Emergency

What would you do if there were a few feet of water in your business? What if the roads to your business were blocked or impassable. What if you couldn't get to your employees or they couldn't get to you. Are your files backed up digitally? Can you access important employee, client, financial, or insurance information from the cloud or offsite safely and accurately?

As a business owner or manager, these are some of the questions you should be asking yourself before an emergency happens.

Our local business community is critical to restoring Jacksonville's economy after a disaster. Every business, whether you have 1 employee or 500 employees, should have a business continuity plan. Regular business meetings should touch on your company's plan to stay operational or recover quickly after a disaster. Other topics to be covered could include; how you can be successful remotely, documentation of all your insured items and property, and how you will recover your losses, and/or how long it might take to become profitable again. 

Visit the JaxReady Recovery for Businesses Page and follow the link to see if you might qualify for a Federal Disaster Business Recovery Loan.

What is the difference between a hurricane, typhoon or tropical storm?

7/12/2021 (Permalink)

Palm trees blowing in a storm If your Northeast Florida home experience storm damage from a hurricane or tropical storm we're here to help! Call us 24/7 and we'll send someone out.

If a storm has violent winds, heavy rains, and creates a storm surge, what is it called? Is it a hurricane or a typhoon? Where do tropical storms fit into the picture? Weather terminology can be confusing, but we can help you understand the differences between these kinds of storms.

Hurricane and typhoon are two different terms for the same weather phenomenon. In short, they’re tropical cyclones, rotating, organized systems of clouds and thunderstorms that originate over tropical or subtropical waters and have closed, low-level circulation. For a storm to be considered a hurricane or a typhoon, the tropical cyclone must have 74 mph or higher sustained winds. They can occur at any time of year, but there are seasons during which these storms are most common. If the two storms are the same thing, though, why do they have different names? It has to do primarily with the location.

  • Hurricanes are cyclones located in the North Atlantic Ocean, the central North Pacific Ocean, and the eastern North Pacific Ocean. They’re rated between Category 1 through Category 5 by the national hurricane center. Hurricane season runs from June 1st to November 30th.
  • Typhoons are cyclones that originate in the Northwest Pacific Ocean. They are generally stronger than hurricanes, but they do less damage because of where they’re located. Typhoons commonly occur from May to October.
  • In the South Pacific and Indian Oceans, they are simply called tropical cyclones. The cyclone season runs from November to April.

These types of storms form when air is heated by warm seawater, causing the air to rise quickly. As it cools down again, more warm air rises below and pushes it aside. This cycle creates strong winds, and when it happens over the sea, the result can be huge waves. Scientists believe that the intensity of hurricanes will increase in the future because the temperature of ocean water is rising.

Of course, there are different stages of storms leading up to the formation of a hurricane or typhoon. The first stage is a tropical depression, sometimes referred to as a tropical wave, disturbance, feature, or system. This is a cyclone with winds of 38 miles per hour. When a cyclone’s wind speeds reach 39 to 73 miles per hour, it becomes a tropical storm. At that point, you’ll see it on the hurricane tracker, classified on the same scale as hurricanes. The U.S. National Hurricane Center (NHC) issues advisories based on information collected through reconnaissance aircraft missions, vessels, equipment located on islands, and buoys so that people can keep track of local storms and protect their homes and businesses.

If your Northeast Florida home is damaged in a hurricane or tropical storm, call SERVPRO of Mandarin. Our highly-trained restoration technicians have the experience and equipment to restore your Jacksonville home to its pre-storm condition. A trusted leader in the restoration industry, we’ve served our community for more than 40 years. Call (904) 636-0044 or contact us through our website.

Don't Let Leaking Pipes Cause Damage to Your Home

7/11/2021 (Permalink)

Pipe Bursting with Water Call SERVPRO of Mandarin if a pipe in your home bursts and damages your home. We'll be there to help in a hurry!

No homeowner wants to deal with water damage from a leaking pipe. In addition to possibly flooding your home, a pipe leak can wreak havoc in a number of ways. Warped, stained walls, dangerous mold, and ruined carpet and furnishings are just a few of the consequences of an unattended leak. The best way to avoid all of that chaos is to prevent the leaks in the first place.

To properly avoid water damage from a leaking pipe, you must first understand the factors that come into play with pipe leaks.

  • Pipe corrosion can eat away at metal pipes and cause leaks.
  • Cracks indicate weakness in a pipe and will eventually cause the pipe walls to give way.
  • The seals that keep your plumbing system’s connections from leaking can fail.
  • Blockages in your pipes cause pressure to build up and cause leaks.
  • Damaged joints can be caused by different things, like pipes expanding or contracting or poor workmanship.
  • High water pressure can stress weak points in your plumbing system and cause a pipe burst or leaks.
  • Foundation shifts can cause water lines to disconnect or rupture.
  • Extreme temperature changes can cause pipes to crack and leak.
  • Tree root intrusion happens when root systems put pressure on your pipes.
  • Fixture cracks happen because of physical impact to a fixture or the surrounding pipes.

The water damage repair after a leak can be extensive. It’s important to know how to shut off the water in your house, so that if a problem occurs you can minimize the extent of the damage and reduce your water damage cleanup. To prevent leaks in the first place:

  • Keep an eye on your pipes for signs of visible corrosion. Green spots on copper, for instance, indicates cold water pitting.
  • Listen to your pipes. Rattling, shock, or vibration when you turn the water on or off can indicate an issue.
  • Replace old piping. Start watching it at 20 years and replace it by about 40.
  • Look for staining on sinks or taps. Blue or green stains can indicate high concentrations of carbon dioxide or a low pH, which can corrode pipes and fittings.
  • Soften your water. Hard water can cause pitting, so treat it before it creates a problem.
  • Watch the water pressure. If the pressure goes above 80psi/552kPa or a velocity of more than 4FPS a pipe burst can occur.
  • Monitor your water usage. Watch the water meter and look to your water company for historical usage data. Unexplained water usage could mean a hidden leak.
  • Consider smart systems. New smart technology allows you to monitor humidity in order to detect leaks.

Sometimes, despite your best efforts, your home will sustain water damage from a leaky pipe. If that happens to your Jacksonville area home, call SERVPRO of Mandarin for help with water damage restoration. Our highly-trained restoration technicians have the experience and equipment to restore your Northeast Florida home or business and get everything back to normal. A trusted leader in the water restoration industry, we have served our community for more than 40 years. Call

For people who live in hurricane-prone areas, news of a hurricane can seem mundane. Especially if you’ve never personally experienced hurricane damage, you may think they are overhyped. In truth, though, hurricanes do a great deal of damage each year.

According to the National Oceanic and Atmospheric Administration (NOAA), there were 28 weather disasters between 2019 and 2020 that each caused more than $1 billion of damage. In fact, a 2019 report from the nonpartisan Congressional Budget Office (CBO) projected the annual economic losses from hurricane winds and flooding to be about $54 billion, with $34 billion of that damage happening to homes. Hurricane damage in Florida is not something to ignore, because Florida is hit by more hurricanes than any other state: 121 hurricanes, 37 of them major, since 1851.

Why is hurricane damage so serious? Hurricanes are extremely intense storms, bringing high-velocity winds, waves, tornadoes, and floodwaters. They are ranked in terms of severity on a scale of 1 to 5, with 5 being the most destructive. A Category 1 Hurricane has winds that range from 74 to 95 miles per hour and may cause only minor damage. By contrast, a Category 5 Hurricane can bring winds of up to 157 miles per hour, which can destroy the roof and walls of a house. A Category 5 Hurricane can also cause power outages and knock down trees. A hurricane does not have to be a Category 5 to cause major damage though, because damage from Categories 3 and 4 can be almost as extreme.

Flood damage is perhaps the most devastating aspect of a hurricane. Hurricanes cause flooding in different ways, as storm surge pushes seawater onto the shore and heavy rains drench even inland areas. Entire regions can end up flooded for days. When that region includes your home, water damage can be extensive. Because water weighs about 1,700 pounds per cubic yard, it can be brutal on structures not meant to take that kind of force.

Water can damage your home in several different ways. It can cause floor dampness. If you have lived in Florida for any length of time you know that dampness inside your home is not going to dry out on its own. In fact, if your floor is soaked in a hurricane, you may end up having to tear up flooring, baseboards, and even your drywall. If you sustain a roof leak, you could end up needing mold remediation. What’s more, water damage from rising floodwaters is often polluted and can be dangerous. You will need professional help removing that water from your house.

If your Northeast Florida home is damaged in a hurricane or tropical storm, call SERVPRO of Mandarin. Our highly-trained restoration technicians have the experience and equipment to restore your Northeast Florida home to its pre-storm condition. A trusted leader in the water restoration industry, we have served our community for more than 40 years. Call (904) 636-0044 or contact us through our website.

or contact us through our website.

How Much Water Damage Do Hurricanes Cause?

7/11/2021 (Permalink)

Plam Trees Blowing in Bad Storm If your Northeast Florida home experiences damage from a storm, call us to help right away!

For people who live in hurricane-prone areas, news of a hurricane can seem mundane. Especially if you’ve never personally experienced hurricane damage, you may think they are overhyped. In truth, though, hurricanes do a great deal of damage each year.

According to the National Oceanic and Atmospheric Administration (NOAA), there were 28 weather disasters between 2019 and 2020 that each caused more than $1 billion of damage. In fact, a 2019 report from the nonpartisan Congressional Budget Office (CBO) projected the annual economic losses from hurricane winds and flooding to be about $54 billion, with $34 billion of that damage happening to homes. Hurricane damage in Florida is not something to ignore, because Florida is hit by more hurricanes than any other state: 121 hurricanes, 37 of them major, since 1851.

Why is hurricane damage so serious? Hurricanes are extremely intense storms, bringing high-velocity winds, waves, tornadoes, and floodwaters. They are ranked in terms of severity on a scale of 1 to 5, with 5 being the most destructive. A Category 1 Hurricane has winds that range from 74 to 95 miles per hour and may cause only minor damage. By contrast, a Category 5 Hurricane can bring winds of up to 157 miles per hour, which can destroy the roof and walls of a house. A Category 5 Hurricane can also cause power outages and knock down trees. A hurricane does not have to be a Category 5 to cause major damage though, because damage from Categories 3 and 4 can be almost as extreme.

Flood damage is perhaps the most devastating aspect of a hurricane. Hurricanes cause flooding in different ways, as storm surge pushes seawater onto the shore and heavy rains drench even inland areas. Entire regions can end up flooded for days. When that region includes your home, water damage can be extensive. Because water weighs about 1,700 pounds per cubic yard, it can be brutal on structures not meant to take that kind of force.

Water can damage your home in several different ways. It can cause floor dampness. If you have lived in Florida for any length of time you know that dampness inside your home is not going to dry out on its own. In fact, if your floor is soaked in a hurricane, you may end up having to tear up flooring, baseboards, and even your drywall. If you sustain a roof leak, you could end up needing mold remediation. What’s more, water damage from rising floodwaters is often polluted and can be dangerous. You will need professional help removing that water from your house.

If your Northeast Florida home is damaged in a hurricane or tropical storm, call SERVPRO of Mandarin. Our highly-trained restoration technicians have the experience and equipment to restore your Northeast Florida home to its pre-storm condition. A trusted leader in the water restoration industry, we have served our community for more than 40 years. Call (904) 636-0044 or contact us through our website.