Recent Posts

Why Remediate After a Water Damage

5/12/2021 (Permalink)

Image shows wood paneled hallway with green fans, carpet has been removed. Let SERVPRO of Mandarin help take care of your water damage. Call us today at 904-636-0044.

Water Damage Remediation is an extremely important step to take following a Flood, House Fire, Plumbing Leak, or other events that cause Water Damage to your home. Standing puddles of water can prove extremely hazardous and can promote the formation of Mold, Mildew, and spores as well as other substances that can cause health effects to you and your family. It's imperative that you begin thoroughly drying your home immediately after water damage has occurred, and hiring a water damage remediation service to do it for you is the best choice you can make.

Water Damage Restoration

Pipes leaking or storm damage doesn't wait for regular business hours and neither do we. We respond to your residential or commercial water removal and cleanup needs. Our fast response time and advanced drying methods help prevent secondary damage and mold. Common causes of water damage are:

  • Flooding caused by severe weather
  • Plumbing leaks
  • Sink, bathtub, or toilet overflow
  • Sewage backup

When you are dealing with your Jacksonville water damage, immediate action is crucial. SERVPRO of Mandarin responds immediately and uses advanced equipment and techniques to remove water quickly. The drying process is closely monitored and documented to verify your property is dried properly and thoroughly.

Flood Damage Restoration in Jacksonville

5/11/2021 (Permalink)

Image shows drywall cut out after flood in home with green dehumidifier. SERVPRO of Mandarin knows how to remove damaged materials, dry, and repair your home properly after a flood.

With knowledge and compassion, SERVPRO of Mandarin understands that a Flood Emergency needs urgency and sensitivity. Our SERVPRO in Jacksonville answers your call 24/7 with an accurate assessment and easy-to-understand explanations of the restoration process. We identify the damage and explain the process. Thorough treatment and respect, SERVPRO of Mandarin use state-of-the-science equipment for drying, dehumidifying, deodorizing, disinfecting water, and flood damage.

Our IICRC Certified Technicians use state-of-the-art technology and equipment which offers superior drying based on the science of Psychometrics. This proven, scientific process measures the dryness of the walls, carpet, and other materials. These measurements are recorded in a log and help our technicians monitor the drying process of your property.

SERVPRO of Mandarin will monitor and mitigate Flood Damage to your property. Don’t be flooded with worry and water! Don't wait, call SERVPRO of Mandarin immediately. When water is on the move, timing is most critical. We have served the communities of Jacksonville for 37 years. Call 904-636-0044 for a water emergency service you can trust and depend on.

No More Dust!

5/10/2021 (Permalink)

Vacuuming Carpet. SERVPRO of Mandarin is here to make sure your deep clean gets you the results you need and want!

Spring has sprung and with it a whole host of dust, dirt, soiling, and mayhem. Many home supply stores offer carpet and upholstery cleaners for rental. However, these machines are not  frequently cleaned or sanitized, could harbor harmful bacteria, and typically don’t work well.

Conventional methods of cleaning only scratch the service. It’s time to experience the difference that a SERVPRO clean can make in your life. Our highly trained professionals are well versed in all levels when it comes to soiling on carpets, drapes, and upholstery.

Carpets act as a filter, trapping dust, dirt, gases, animal hair, and other soils. All carpet manufacturers agree on actions you can take between carpet cleanings to increase the life span of your carpet. 79% of the soil in carpet is dry soil. Vacuuming is a key component to proper care and maintenance of carpet.

Preventative maintenance actions include: 

  • Regular vacuuming – as well as checking and changing the filter on your vacuum
  • Spot removal – this can include dropped food or drinks, or pet stains
  • Using rugs to limit the amount of soil tracked onto the carpet from the outside

“But it doesn’t look that bad.”

The best advice is to clean carpets before they become totally saturated with soil. If you wait until carpets look dirty, the carpets may never be restored to their former appearance. Dirt builds up in layers, and when a carpet looks dirty you are only seeing the dirt at the tips of the fibers. More dirt is hiding below the surface down near the base of the pile, causing damage to the carpet. When a carpet is saturated with dirt, the soil has penetrated crevices and has become firmly lodged.

Professional Cleaning

Our professional cleaning can address moderate and heavy soil conditions in your carpets. How often you’ll need professional cleaning depends on soil build-up, the amount of traffic you experience, and the type and color of carpeting. A good rule of thumb would be to professionally clean your carpet every 12 months.


  • Bonnet Cleaning: A less aggressive method for short piled carpets.
  • Hot Water Extraction: A deeper cleaning method for all carpet types.
  • Deluxe Precondition and Rinse: Helps restore deeply soiled areas.
  • Showcase Premier Cleaning: The most thorough cleaning method in the industry.
  • Dry Cleaning: When color-fastness is an issue.

In need of a good deep cleaning? Contact SERVPRO of Mandarin today to get started, as nobody should live with dust, mold, and soil buildup.

The Dangers of Water Intrusion in Your Commercial Building

5/5/2021 (Permalink)

Image shows concrete warehouse floor with water and green fans with building materials stacked up. For professional remediation of water intrusion in commercial buildings, contact SERVPRO of Mandarin at 904-636-0044.

Water intrusion may be more severe in commercial buildings than in a residential setting and the effects more extensive. Many commercial structures have larger volume water entering the premises through plumbing supply lines and at a higher water pressure. The quantity of outgoing sewage is greater than a typical residence, as well. Also, commercial buildings tend to be of larger square footage than a home, so entry points for water intrusion through areas like the roof, exterior walls, or windows are commensurately greater in number, as well.

Water intrusion in commercial buildings can damage high-value equipment like computers and also building services such as HVAC, lighting, elevators, and security equipment. Common long-term consequences of water damage like the growth of toxic mold maybe even more problematic than in a home due to the larger occupancy of a business or other commercial enterprise. When a greater number of people with a wider range of sensitivity are exposed to mold and bacteria spores, health effects may be significantly magnified, perhaps leading to an enforced closure of the facility until the situation is fully remediated.

Typical issues from water intrusion in the commercial environment include:

  • Water from roof leaks penetrating through ceilings. Chronic leakage through the roof may proceed unnoticed for long periods, hidden by suspended ceiling panels or in electrical or HVAC service areas above.
  • Ruptures of water supply lines typically release clean (white) water. Sewage backups or leaks in drain pipes release toxic (black) water that may be a biohazard and require the evacuation of the premises.
  • Flooding from external sources can result from heavy rains, storms such as hurricanes, rapid snowmelt, or local overflowing lakes or rivers.
  • Moisture intrusion through the building envelope is typically more subtle. Humid outdoor air may be drawn in through structural cracks and gaps. Over a period, chronic dampness forms in spaces like wall voids, unventilated attics, and service areas, spawning hidden mold growth that persists unseen.

Fire Safety Checklist

5/5/2021 (Permalink)

Image shows space heater sitting on the carpet in a home. Be careful with space heaters, never leave them unattended and make sure they are plugged in with the proper gauge extension cord.

SERVPRO of Mandarin would like to advise you to take responsibility and prepare, long before a fire threatens your home and your family’s safety.

Sit down with your family and review this fire safety checklist:

  • Install and maintain a working smoke alarm and carbon monoxide detector in every bedroom, outside of every sleeping area, and on every level of the home, including the basement, and remember to change the battery at least once a year.
  • Interconnect all smoke alarms throughout the home. This way, when one sounds, they all do.
  • Test alarms at least monthly by pushing the test button.
  • Replace all smoke alarms when they are 10 years old or sooner if they don’t respond properly.
  • Make sure everyone in the home knows the sound of the smoke alarm and understands what to do when they hear it.
  • Know where your fire extinguisher is mounted, and make sure everyone in the family knows how to use it.
  • Designate two escape routes from each bedroom and practice them regularly.
  • Teach everyone the "Stop, Drop, and Roll" technique in case clothing catches on fire.
  • Avoid storing old mattresses in the home or garage.
  • Teach kids that matches, lighters, and candles are tools, not toys. If you suspect that a child is playing with fire, check under beds and in closets for telltale signs like burned matches. Matches and lighters should be stored in a secure drawer or cabinet.

While it is crucial to be cautious of fire hazards year-round, taking the time to walk through these steps at least once a year could save you and your family’s life. When a fire happens, there is no more time for planning. Act today, be prepared!

Check back with us for more fire safety tips and don’t forget to like us on Facebook!

Have Fire Damage? Call SERVPRO of Mandarin, 904-636-0044.

Has the change in weather sparked a need for spring cleaning?

4/27/2021 (Permalink)

Women with gloves holding up a bucket to catch water from a leak. Allow SERVPRO of Mandarin to help with your Spring Cleaning Checklist! We work to ensure what you don't see is clean and performing at its best.

Spring has sprung and with it, a whole host of issues! Over the fall and winter seasons, our homes, lawns, and workplaces typically lie dormant, giving pests, mold, and other issues time to grow. Have you taken the time to check all the potential problem areas for these common issues?

Residential Leak: A slow leaking faucet may have created a wet moldy nightmare behind a wall or under a sink- leading to mold that may or may not be seen, and potential water damage. The danger a hazardous mold problem poses to your home, family, and wallet can be reduced by calling SERVPRO of Mandarin. Our experts can get to the source of the problem quickly without risking the health of your family or home. 

Commercial Leak: Commercial Leaks can cause mayhem when least expected. Burst pipes, thawing, and freezing or rainstorms can contribute to Commercial leaking and flooding. Water damage can cost business owners tens of thousands of dollars in damage as well as pose a serious health risk if not properly contained and cleaned. A sanitation process ensures that your property is safe and healthy to resume operations.

Air Duct Cleaning: Ventilation systems are often the biggest culprit in poor indoor air quality. We professionally inspect the heating, ventilation, and air conditioning unit (HVAC).  Keeping them clean can extend the life of the equipment. This can in turn save you money and give you cleaner air to breathe. However, duct cleaning is not always necessary. We will make recommendations about the best way to address any indoor air quality concerns. This can save you money and provide peace of mind regarding the health of your system.

Odor Removal: SERVPRO of Mandarin’s experts in deodorization are trained to identify and eliminate offensive odors. These odors can come from several sources both inside and outside a structure. We have the training and equipment to identify and eliminate these offensive odors. By identifying the cause of the odor, and determining the conditions where it contacts surfaces, the odor can often be removed over time without a trace. Our technicians have access to several odor removal products capable of penetrating surfaces to neutralize an unpleasant odor thoroughly.

Sewage Cleanup and Restoration- Water from sewer system backups should be considered very dangerous. The water is grossly unsanitary and may contain bacteria and viruses that could cause serious illness. Special training and equipment are necessary to safely clean this type of contamination. A sewage spill or leak is something you should NEVER attempt to contain on your own. We are experts who have specialized training in safe remediation. Don’t risk your health, we have 24/7 Emergency Services to ensure that your home or business is safe and healthy.

While spring cleaning to you may mean get organized and sprucing up the yard, don’t let these other important maintenance opportunities fall off your checklist. Use Spring Cleaning as a time to make sure your home or office is performing at its best! Call SERVPRO of Mandarin to schedule a quick check-up, ensuring what’s behind the walls is just as clean as the space you see every day!

Smoke Odor Removal in Jacksonville

4/20/2021 (Permalink)

Photo shows a carpeted hallway with soot damage and 2 green SERVPRO air scrubbers in position. This home was struck by lightning and a small fire in the attic pulled soot and smoke throughout the whole home.

When there is a fire in your home or business it can be a devastating loss. Did you know that even after the fire is out, smoke can still damage other areas of the property? The smoky odor from a fire can make the entire home or business smell horrible and smoke damage, if left untreated, can often exceed fire damage in repair and replacement costs. Fire damage repairs must begin quickly to maximize effectiveness and minimize loss due to smoke damage. 

SERVPRO of Mandarin answers the call and immediately moves into action 24/7. Recognizing the trauma and emotional upset that occupants suffer, we work quickly and considerately to mitigate fire and smoke damage on salvageable property, such as household items, fixtures, metals, and other contents. Our state-of-the-science techniques and cleaning processes often prevent replacement costs, thereby reducing costs. Fire and smoke damage restoration requires knowledge and skill; our SERVPRO professionals have the expertise to do the job right.

Our trained professionals determine the full extent of fire damage, including the impact of smoke, heat, and residues from fire and smoke. We keep home and business owners informed, helping to overcome their loss and restoring hope by explaining what can be saved and how, in a way property owners can understand what is happening, what to expect, and what they can do.

SERVPRO of Mandarin’s treatment always includes respectful handling of property as if it was our own. We take extra care and the necessary steps to protect the floor and personal belongings. SERVPRO of Mandarin uses state-of-the-science techniques and cleaning solutions that can dramatically increase the likelihood of saving property without needing to replace it.

For more expert tips and information about our cleaning services, like us on Facebook. We provide emergency service 24 hours a day, 7 days a week, 365 days per year. Call us at 904-636-0044.

When Storms and Floods Hit Jacksonville, SERVPRO of Mandarin is Ready!

4/20/2021 (Permalink)

SERVPRO of Mandarin specializes in storm and flood damage restoration. Our crews are highly trained and we use specialized equipment to restore your property to its pre-storm condition.

Faster Response

Since we are locally owned and operated (since 1981), we are able to respond quicker with the right resources, which is extremely important. A fast response lessens the damage, limits further damage, and reduces the restoration cost.

Resources to Handle Floods and Storms

When storms hit Jacksonville, we can scale our resources to handle a large storm or flooding disaster. We can access equipment and personnel from a network of 1,750 franchises across the country and elite Disaster Recovery Teams that are strategically located throughout the United States.

Have Storm or Flood Damage? Call Us Today at 904-636-0044. Like us on Facebook!

Can Air Duct Cleaning Help Allergies?

3/31/2021 (Permalink)

External Entry to a Dirty Air Duct When you need your air ducts cleaned, call SERVPRO of Mandarin to ensure it's done the right way!

If you are plagued by allergies, you’re not alone. More than 50 million people across the nation are affected by allergies each year, making it the sixth leading cause of chronic illness in the United States. Exposure to allergens is not always within your control, since they’re often airborne. Keeping allergens out of your house is a little bit more manageable though.

Let’s first look at some common indoor allergens.

  • Dust: Dust mites are in just about every home. They lurk in beds, upholstered furniture, and other fabric, eating the dead skin cells we shed and creating waste that triggers allergies.
  • Mold: Very common in Florida, mold is often found in damp places like bathrooms and crawl spaces.
  • Pet dander: Pets shed skin cells just like people do, and these discarded cells can trigger allergies.
  • Pests: Cockroaches are common in Florida, and their waste, saliva, and discarded skin can trigger allergies. Rodent hair, dander, urine, and feces are all allergens too.
  • Pollen: While you might think of pollen as an outdoor allergen, it travels easily into homes on clothes, shoes, and pets.
  • Air Pollutants: Volatile organic compounds (VOCs) are harmful gases given off by household cleaners, building materials, and furniture. Outdoor pollutants like smog can get into your home making indoor air up to five times as polluted as the air outside!

These allergens are common, but there are steps you can take to mitigate the issues they cause. Changing your air filters regularly, vacuuming frequently, eliminating clutter, using a dehumidifier, and taking measures to deter pests can all help. However, one of the best things you can do to help promote healthier indoor air is to have your air ducts professionally cleaned.

Once allergens are in your HVAC system, they can easily circulate through your home and trigger your allergies. Further, allergens are not the only contaminant that could be lurking in your ducts. Bacteria can grow and thrive there, and so can viruses, including the virus that causes COVID-19.

If you have not had professional duct cleaning services in the last five years, then now’s the time. In addition to improving your air quality and reducing allergens in your home, cleaning your ducts can eliminate odors and make your home easier to clean by lessening the dust in your home. Best of all, clean air ducts lead to greater HVAC energy efficiency. When dust and contaminants clog your air ducts, your home’s HVAC efficiency is reduced. Clean air ducts mean your system doesn’t have to work as hard, so it’s more efficient and will likely have a longer lifespan, which is particularly important here in Florida where the warm summer sun causes our HVAC systems to work on overdrive.

When you need air duct cleaning around Jacksonville, FL, call SERVPRO of Mandarin. For 40 years, our locally-owned-and-operated business has served our community, making it “Like it never even happened,” through cleaning and restoration services. Whether you need commercial or residential cleanup, restoration, or mold remediation, call (904) 636-0044 or contact us to get started.  

What to Do When Your Office Is In Need of Quick Mold Remediation

3/26/2021 (Permalink)

Employee in mold remediation protective gear working to clean up water damage. SERVPRO of Mandarin is here to help your business get back to normal as quickly as possible when mold remediation is needed following water damage!

SERVPRO Mandarin provides you with essential commercial mold remediation services and health conscious techniques.

Whether you operate a single facility or hundreds of commercial properties nationwide, commercial mold damage requires prompt action to reduce exposure to potential health effects and keep your business open and operating. Who can you trust to provide dependable services and information?

SERVPRO of Mandarin technicians respond quickly, providing a full line of cleaning and mitigation services to help ensure a speedy recovery. Our team of experts utilizes technology designed specifically to provide you and your place of business with efficient remediation needed to ensure the health and safety of your staff and clients.

What is mold? Why is it a concern in commercial properties?

Per the EPA, “Molds can be found almost anywhere; they can grow on virtually any organic substance, as long as moisture and oxygen are present. There are molds that can grow on wood, paper, carpet, foods, and insulation. When excessive moisture accumulates in buildings or on building materials, mold growth will often occur, particularly if the moisture problem remains undiscovered or unaddressed.”

Mold can spread quickly through your business if left untreated. SERVPRO can respond right away, working to first contain the infestation to help prevent its spread to other parts of the building. Next, we will begin the remediation process, working safely and effectively to manage the situation. We have the training, experience, and equipment to contain the mold infestation and restore everything back to its previous condition.

Mold can occur in many places. With even small leaks, moisture and water intrusions can lead to serious issues. Immediate and efficient mitigation is the only way to not lose hours of productivity and thousands of dollars in revenue and property damage.

Why SERVPRO of Jacksonville Beach/Ponte Vedra?

 SERVPRO Mandarin is professionally trained and certified by the IICRC (Institute of Inspection Cleaning and Restoration Certification).

Applied Microbial Remediation Specialist

  • Water Damage Restoration Technician
  • Applied Structural Drying Technician
  • Odor Control Technician
  • Upholstery and Fabric Cleaning Technician

Our Process:

Every mold damage scenario is different and requires a unique solution, but the general mold remediation process stays the same. The steps listed below illustrate the “typical” process:

Step 1: Contact

The mold cleanup and restoration process begins when you call us. Our specialist will ask a series of questions to help us determine the necessary equipment, resources, and personnel.

Step 2: Inspection and Mold Damage Assessment

SERVPRO will carefully inspect your property for visible signs of mold. Mold feeds on cellulose and water and can be hidden from plain view. We use various technologies to detect mold and hidden water sources.  

Step 3: Mold Containment

We use various containment procedures to prevent the spread of mold. We may use advanced containment procedures like negative air chambers to isolate the contaminated area with physical barriers and negative air pressure to keep the mold spores from spreading during the cleanup process. All fans and heating and cooling systems will be turned off to prevent the spread of mold.

Step 4: Air Filtration

Our specialized filtration equipment allows our Professionals to capture microscopic mold spores out of the air. We utilize powerful “air scrubbers” and HEPA vacuums to prevent the spread of these mold spores while the mold remediation is in process.

Step 5: Removing Mold and Mold-Infested Materials

The mold remediation process depends on the amount of mold growth and the types of surfaces on which the mold appears. SERVPRO uses antifungal and antimicrobial treatments to eliminate mold colonies and to help prevent new colonies from forming. Removing and disposing of mold-infested porous materials, like drywall and carpeting, may be necessary to remediate heavy mold growth.

Step 6: Cleaning Contents and Belongings

SERVPRO cleans your furniture, decorative items, curtains, clothing, and other restorable items affected by mold. We use a variety of cleaning techniques to clean and sanitize your belongings. We are also uniquely trained to remove odors and deodorization using fogging equipment.

Step 7: Restoration

Depending on the level of mold damage, drywall, subfloors, and other building materials may be removed. Restoration may involve minor repairs, such as replacing drywall, painting, and installing new carpet; or it may entail major repairs such as the reconstruction of various areas or rooms in a home or business.

Call SERVPRO of Mandarin today at 904-636-0044 for a quote on your commercial mold remediation project.

Visit our website for a full list of our commercial services.