Recent Posts

Jacksonville Fire Tips

3/1/2019 (Permalink)

Fire Damage Jacksonville Fire Tips A cash register catches fire at a local restaurant.

A fire is something we never think can happen to you. It can. SERVPRO of Mandarin can help. Here are some tips for being ready if it does happen.

Although an emergency escape plan is not required for all businesses under the Occupational Safety and Health Administration (OSHA), it recommends your building have an emergency action plan to protect yourself, employees, and your business during an emergency situation. OSHA suggests the following steps when developing such a plan.

Organize emergency preparedness procedures and share them with your employees.

Once a plan is developed, post evacuation procedures, including routes and exits, where they are easily accessible to all employees. Ensure that all exits are marked and well lit, wide enough to accommodate the number of evacuating personnel, and unobstructed and clear of debris at all times. 

Conduct office evacuation exercises and drills. Designate a safe spot outside of the facility where employees can regroup, recover and conduct a head count. Once completed evaluate how well the plan worked. You may need to make improvements.

If a fire does affect your home or business call SERVPRO or Mandarin right away. 904-636-0044

What is Mold?

2/21/2019 (Permalink)

Mold Remediation What is Mold? Microbial growth

What is mold?

Mold is  a group of filamentous fungi that are common on food or wet materials. This includes the green Penicillium species that produces penicillin, and fungi that spoil our bread, fruit, cheese and crops. Most of these are Ascomycetes that produce a lot of spores.

The majority of the molds that grow on damp building materials are found in the soil and are adapted to grow on a wide variety of materials. Outdoors, molds live in the soil, on plants, and on dead or decaying matter. There are thousands of species of mold and they can be any color. Different mold species are adapted to different moisture conditions ranging from very wet to just damp. Many times, mold can be detected by a musty odor. Live spores act like seeds, forming new mold growths (colonies) under the right conditions. All of us are exposed to a variety of fungal spores daily in the air we breathe, both outdoors and indoor. (American Industrial Hygiene Association definition) 

COMMON CAUSES:

  • flooding from storms or hurricanes that bring in outside elements in from outside.
  • roof leaks from water traveling through all the drywall and insulation.
  • leaking pipes, sewer back-ups
  • damp basements or crawl spaces due to a high water table or poorly managed rainwater drainage

Steps to Take After a Fire

2/1/2019 (Permalink)

Fire Damage Steps to Take After a Fire Let SERVPRO of Mandarin Help with Contents Inventory and Dealing With Your Insurance Company, 904-636-0044.

The aftermath of a fire is devastating. The most important thing after a fire is the safety of your family and pets. Once everyone is safe and secure, it’s time to work a plan for what to do after fire damages your home and property. SERVPRO of Mandarin has created this checklist of safety precautions and more to begin recovery after fire damage.

Fire Damage Cleanup and Remediation

Companies like SERVPRO of Mandarin have the expertise as well as the right products and equipment to safely and effectively clean and restore a home after a fire. Fire damage includes more than just items burned. There will be soot, smoke and water damage as well.

A professional cleaning team will assess the damage to flooring, drywall, cabinets, furniture and more before developing a plan for thorough cleanup. Additionally, mold growth may be a concern after rooms and items have been saturated with water during the firefighting efforts.

Items that may need to be cleaned for soot and smoke removal include but are not limited to:

Carpets and area rugs

Flooring: hardwood, tile and vinyl

Woodwork and other hard surfaces like countertops and cabinetry

Electronics and appliances

Furniture and upholstery

Draperies, linens and clothing

Books, artwork, papers and documents

What to Do After a Fire:

Call your Insurance Company immediately after a fire. Following ironing the details with your insurance company, contact SERVPRO of Mandarin so the fire damage cleanup process can begin quickly. Make sure to notify your mortgage company of the fire as well. If you’re not sure that the home is structurally safe, have it inspected by a certified structural engineer or building inspector before going near. 

Take pictures of all exterior damage, noting broken windows or entrances that are no longer secure.

Make arrangements to board-up broken windows and secure the property during the cleanup and restoration process.

Shut off propane tank systems and make an appointment for it to be inspected for safety.

Do not attempt to reconnect utilities on your own.

Be aware that rodents, snakes, or other animals may have entered your home.

Inside the home:

Don’t flip on electrical switches in any room with standing water from firefighting efforts.

Don’t enter any room if you hear popping or see sparking.

Turn off the power at the main electrical panel.

Try not to touch anything covered with soot; it’s easy to transfer it to other areas of the home, making the cleaning process more difficult.

Wear closed-toe shoes or boots, long sleeves, long pants and gloves to protect against soot and any other contaminants as you go through the home.

Try to locate important papers and other documents that you’ll need.

Handle burned money as little as possible. You can take its remains to a Regional Federal Reserve Bank for replacement.

Begin taking inventory of the building damage and all damaged items.

Begin saving receipts for any expenses incurred after the fire. These may be needed when filing insurance claims.

After a fire, let SERVPRO of Mandarin tackle the tough jobs so you have peace of mind that your home will be cleaned and restored quickly, safely and correctly. Call us 24/7/365 at 904-636-0044 for any fire, smoke, or soot damage that you might experience in your home or business.

Winter Heating Hazards

1/11/2019 (Permalink)

50% of all residential heating related fires are reported during the months of December, January, and February.

Even in Florida, winter brings us shorter and colder days. Most of us like a comfortable and cozy room whether it be in the workplace or our homes. Did you know that heating equipment is the leading cause of home fire deaths? According to the National Fire Protection Association, $1 billion in property damage is due to heating equipment. Some of the common sources are fireplaces, wood burning stoves, and portable heaters. 

Here are a few safety tips this winter.

  • Keep anything flammable at least three feet away from any heating source
  • keep yourself, children, and pets at a three foot radius away from any open fires or portable heaters
  • Make sure all fireplaces have a metal screen in front of them and all ashes are cool before disposing
  • Always turn off portable heaters when leaving a room or going to bed
  • Always use the correct fuel for space heaters 
  • Ensure all chimneys are cleaned and inspected annually
  • All heating equipment installation needs to be done by a professional 
  • Test all smoke alarms monthly
  

Why plan for a disaster?

1/4/2019 (Permalink)

If you fail to plan, you are planning to fail.

Nobody wants to be in a disaster, but when you find yourself in a storm, standing in water, and the start or aftermath of a fire it is a great feeling to know we have your back.

The latest research has shown that 50% of businesses close following a disaster. The ones that pull through and make it have a pre-planned procedure in place. Are you ready?

Our Emergency Ready Plan (ERP) will help your business. By developing an ERP it will minimize interruption in your business and provide a quick reference guide to the critical information specific to your building such as key shut offs for water and electric.  we will also have pictures of where your fire extinguishers are located. The owner, property managers, and top vendors are listed in the ERP which allows you to get in contact with the right people to get your business back on its feet and running.
  • this is at no cost to you.
  • concise and critical information
  • quick guide enabling you to bounce back from a disaster
  • identify chain of command and how to get work started
  • key shut offs in emergency
  • establishes SERVPRO of Mandarin as your disaster mitigation and restoration provider
  

Water Can Damage Your Home's Value

12/31/2018 (Permalink)

Water Damage Water Can Damage Your Home's Value SERVPRO of Mandarin Technicians extract Category 3 flood water from a Jacksonville home near the Trout River.

Water damage is an experience you don't want to deal with; whether from a broken water pipe, busted hot water heater, leaking dishwasher, broken ice maker line, washing machine over flowing, torrential rain, flooding, or sewage backup. They all likely lead to the same result: Water Damage.

Water Damage can wreak havoc on your home if proper removal and drying isn't a priority when it's discovered. While you likely know the importance of proper water mitigation following a loss, there’s still a lot that may surprise you. Here are some essentials you should know about Water Damage Remediation: 

  1. The more polluted the water, the worse your situation. The Institute of Inspection, Cleaning and Restoration Certification (IICRC) classifies water into three categories in its S500 Standard: Category 1 is generally sanitary water, Category 2 is significantly contaminated water, and Category 3 is grossly contaminated water. The category of water on any loss will dictate how it's restored as well as how much can be salvaged.
  2. Mold can begin to grow within 48 to 72 hours. All mold needs to thrive are spores, an organic food source (i.e. wood, drywall, etc.), the right temperature (i.e. high humidity) and moisture. 
  3. Fast action is crucial. Whether you're experiencing residential or commercial water damage, to begin processing an insurance claim, your agent needs to know about the situation immediately. They need to know what happened, how it happened, the source of the water, etc. The longer you wait, the worse the situation gets, and the less likely your Insurance Company will be to provide coverage.

Emergency Water Damage Restoration Services 

It’s also worth emphasizing how important quick response time is; and that's where SERVPRO of Mandarin can help you in your time of need. SERVPRO IICRC Certified Technicians will arrive on site within 1-2 hours of receiving your call and get to work. SERVPRO Technicians first inspect the property for safety concerns, develop a structural drying plan, extract water, set up the appropriate equipment to dry affected areas, etc. Our Technicians use industry proven water mitigation and drying techniques to efficiently remove moisture from deep within the floor, walls and even hard-to-reach areas of the home. It's this fast response time, proven water damage mitigation techniques, and cutting edge equipment that help result in lower repair costs and/or limited contents damage.

Call SERVPRO of Mandarin anytime 24/7 at 904-636-0044, to report a Water Damage claim, and we'll provide a quote before we begin work.

After a Fire, What to Do...

12/28/2018 (Permalink)

Fire Damage After a Fire, What to Do... Surveying the Damage After a Fire Can Be Tough, Let Us Help You Deal With Your Insurance Company, 904-636-0044.

Any fire can be devastating. The most important thing after a fire is the safety of your family and pets. Once everyone is safe an secure, it's time to work a plan for what to do after fire damages your home and property. SERVPRO of Mandarin has created this checklist of safety precaution and more to begin recovery after fire damage. 

What to Do After a Fire

Call your insurance company immediately after a fire.Following ironing the details with your insurance company, contact SERVPRO of Mandarin so the fire damage cleanup process can begin quickly. Make sure to notify your mortgage company of the fire as well. If you're not sure that the home is structurally safe, have it inspected by a certified structural engineer or building inspector before going near. 

    • Take pictures of all exterior damage, noting broken windows or entrances that are no longer secure.
    • Make arrangements to board-up broken windows and secure the property during the cleanup and restoration process.
    • Shut off propane tank systems and make an appointment for it to be inspected for safety.
    • Do not attempt to reconnect utilities on your own.
    • Be aware that rodents, snakes, or other animals may have entered your home.

Inside the home:

    • Don’t flip on electrical switches in any room with standing water from firefighting efforts.
    • Don’t enter any room if you hear popping or see sparking.
    • Turn off the power at the main electrical panel.
    • Try not to touch anything covered with soot; it’s easy to transfer it to other areas of the home, making the cleaning process more difficult.
    • Wear closed-toe shoes or boots, long sleeves, long pants and gloves to protect against soot and any other contaminants as you go through the home.
    • Try to locate important papers and other documents that you’ll need.
    • Handle burned money as little as possible. You can take its remains to a Regional Federal Reserve Bank for replacement.
    • Begin taking inventory of the building damage and all damaged items.
    • Begin saving receipts for any expenses incurred after the fire. These may be needed when filing insurance claims.

Fire Damage Cleanup and Remediation

Companies like SERVPRO of Mandarin have the expertise as well as the right products and equipment to safely and effectively clean and restore a home after a fire. Fire damage includes more than just items burned. There will be soot, smoke and water damage as well. 

A professional cleaning team will assess the damage to flooring, drywall, cabinets, furniture and more before developing a plan for thorough cleanup. Additionally, mold growth may be a concern after rooms and items have been saturated with water during the fire-fighting efforts.

Items that may need to be cleaned for soot and smoke removal include but are not limited to:

    • Carpets and area rugs
    • Flooring: hardwood, tile and vinyl
    • Woodwork and other hard surfaces like counter tops and cabinetry
    • Electronics and appliances
    • Furniture and upholstery
    • Draperies, linens and clothing 
    • Books, artwork, papers and documents

After a fire, let SERVPRO of Mandarin tackle the tough jobs so you have peace of mind that your home will be cleaned and restored quickly, safely and correctly. Call us 24/7/365 at 904-636-0044 for any fire, smoke, or soot damage in your home or business.

Holiday Helpers!

12/26/2018 (Permalink)

Holiday parties are here! What can we do to make this easier for you? Hotels are getting a lot of extra traffic and if you are a residential owner, company is there for holiday parties and family visits.

A lot of sand and dirt will be tracked in over the holidays and if the Christmas/New Year party gets a little bigger or a lot of drinks are spilled, will you be cleaning it yourself? 

Let SERVPRO of Mandarin come in so we can clean the carpets and take out the unwanted odors that are still lingering. Unfortunately, vandalism can happen whether it is in a hotel or a residential home. Don't worry, we do that kind of clean up as well. When we leave, it will look "Like it never even happened."

Happy holidays and a safe New Year from the team of SERVPRO of Mandarin.

The Right Detection Equipment for The job

12/26/2018 (Permalink)

SERVPRO knows the biggest difference we can make is in our equipment. It is measurable and reduces the loss on a claim report. The right tools do make a big difference, but it also helps when the SERVPRO of Mandarin's trained professionals are on the job fast with the right knowledge to properly dry and save your assets.

It starts with Psychrometrics, Which is the study of air and its properties. The properties of air include temperature, humidity, vapor pressure, and dew point.  

We can measure these through:

  • Moisture meters are used to determine the actual moisture in the contents of the materials that may be wet
  • Moisture sensors are able to detect moisture in carpets, walls, and baseboards
  • Thermohygrometers measure both the temperature and relative humidity. 

Once all of this data is collected, the SERVPRO of Mandarin Tech will be able to determine  the humidity, dew point, and vapor pressure. That will enhance the direction and equipment used to start the drying process.

The Water Damage Process

12/26/2018 (Permalink)

A lot of people may only have one major water loss in a lifetime.  We have a proven process that will make it easy for all of our clients both commercial and residential.

  1. First hour: Within one hour of notification we will call and arrange for service. Help is on the way!
  2. The fourth hour: Within four hours of notification we will be on-site starting the mitigation process. With a quick response it will save money and reduce the amount of damage done. 
  3. Detailed explanation: A SERVPRO of mandarin Tech will explain the step-by-step process and the approximate time that it will take.
  4. Pretesting: This happens as we work from the source of the damage outward, pretesting for restorability.
  5. The Eighth hour: Within eight hours we will have a full scope of service and communicate this to all materially interested parties.   
  6. Cleaning & Restoration:  We will work diligently to restore and get your property back to a preloss condition and taken care of correctly the first time.
  7. Final walk through: once all work is complete we will walk through with you to make sure you are satisfied.